ITS Applications for Coordinating and Improving Human Services Transportation: A Cross-Cutting Study

List of Tables

Table 1	ITS Technologies That Benefit transportation-Disadvantaged Populations
Table 2	Size and Scope of the Six Focus Sites
Table 3	Technologies Used at the Six Focus Sites

Figure 1	Examples of Federal Funding Agencies and Programs That Assist States and Local agencies with Human Services Transportation
Figure 2	Locations of the Six Focus Sites Highlighted in This Report
Figure 3	A Dispatcher Responds to a Client's Requiest for Information
Figure 4	An MDC Provides Real-Time Communications
Figure 5	Opening Screen of the CCRTA Travel Planner
Figure 6	Genesee County and Its 11 Distributed Service Centers
Figure 7	Smart Cards are Programmed at "Point of Sale" Locations
Figure 8	Smart Card Reader and Fare Box
Figure 9	A Passenger with Her Guide Dog Boarding a Fixed-Route Bus
Figure 10	Frank Synoground Demonstrates the Use of His Wayfinding System
Figure 11	A Schematic of the RIAS System