ITS Applications for Coordinating and Improving Human Services Transportation: A Cross-Cutting Study
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Cover
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[
Foreword
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[
Notice
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[
List of Tables and Figures
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Executive Summary
Introduction
Who are the Transportation Disadvantaged?
What are Their Transportation Needs?
What are the Challenges to Meeting These Needs?
How Can ITS Technology Help?
ITS Technologies That Improve Human Services Transportation
Transportation operations and Coordination
Traveler Information
Fare Payment and Billing
Safety and Security
Additional Technologies that Improve Mobility for the Transportation Disadvantaged
Examples of Useful Practices
Wheels of Wellness: Coordination Through Brokerage
CCRTA: Coordination Through Mobility Management
FLINT MTA: Coordination With Decentralization
VCTC: Coordination Across Jurisdictions
TRIMET: Coordination of Accessibility on All Modes
CRRAFT: Coordination fo Client Information Among Agencies
Additional Examples of Specific Technologies and Applications
RYDE: Goal Setting Using the National ITS Architecture
Omnilink: Fixed-route Flex Service Aids All Riders
MUNI: Remote Infrared Audible Signs
SMART: Shared Resources
Cross-Cutting Findings
Transportation Operations and Coordination
Information Dissemination
Fare Payment and Billing
Safety and Security
Lessons Learned
Common Lessons Learned
Site-specific Lessons Learned
Conclusion
Resources
Contacts
Vendors
References
Additional Resources
