Concept of Operations for the IH-10 Corridor in San Antonio, Texas
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March 31, 2008
FHWA-JPO-08-007
EDL Number 14393
Submitted to:
U.S. Department of Transportation
Federal Highway Administration
Federal Transit Administration
Research and Innovative Technology Administration
TABLE OF CONTENTS
1.0 SCOPE
1.1 Project Identification
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This Concept of Operations (COO) was developed under the project titled “TransGuide Integrated Corridor Management – Stage 1” as part of the Federal Highway Administration’s (FHWA) Integrated Corridor Management program.
1.2 Integrated Corridor Management (ICM) Background
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Congestion in U.S. metropolitan areas is a serious and growing problem. Transportation agencies have typically implemented traffic management policies and strategies to improve mobility and reliability on a specific network, e.g., expressway, instead of looking at the entire transportation system across multiple transportation networks. Integrating traffic management strategies with adjacent networks, e.g., arterials and public transit, within a corridor will provide opportunities for transportation authorities to maximize mobility across the combined transportation networks. ICM is the “next generation” of transportations strategies to reduce congestion. ICM will be implemented by using improved individual network traveler information data and integrated operational procedures. For the individual traveler’s experience, ICM will result in reduced congestion and mobility and will make travel times more reliable and predictable. In addition, ICM will result in improved incident management and a reduction of incidents, lower emissions, and reduced fuel consumption.
1.3 Document Purpose
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The purpose of the document is to capture the view of ICM operations from the user’s perspective. The document is a valuable and essential part of the system engineering process as part of the ICM project to improve quality and efficiency in implementing the ICM corridor in the San Antonio region. The document captures the operational concept to communicate the information to stakeholders. Through revisions, the Concept of Operations document has provided a mechanism for obtaining feedback and refining the concept.
1.4 COO Working Group Meetings
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This document was developed in coordination with multiple transportation agencies within the San Antonio region. Three stakeholder working group meetings were held to discuss the COO for ICM in the proposed corridor. The dates of the meetings along with a summary of what was discussed are listed below.
Meeting 1 – December 18, 2006:
The main purpose of this working group meeting was to give an overview of the COO. Stakeholders discussed current issues and needs, as well as potential for ICM in the proposed corridor. During this meeting, stakeholders also discussed the tactics and approaches that could be used in the ICM concept.
Meeting 2 – January 26, 2007:
The main purpose of this meeting was to define the goals and objectives of ICM in the proposed corridor. The issues and needs discussed in the first meeting were reviewed, as well as the approaches and tactics. This meeting was also used to discuss and define performance measures and targets that could be used to measure the effectiveness of the ICM approaches and strategies.
An additional working group meeting is being scheduled in February to review the operation scenarios that will be described in Section 3.0 of this document.
Meeting 3 – February 20, 2007:
This meeting was used to discuss and review ideas for the operational scenarios to be included in the COO. Three sample scenarios were reviewed and refined, and possibilities and details for the remaining scenarios were discussed. This meeting was also used to finalize the list of network tactics that would be included as well as to go over any unresolved issues from the previous meetings.
1.5 Document Overview
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The TransGuide™ ICM COO document provides an overall vision and description of how ICM will be implemented in the San Antonio IH 10 corridor. Section 1.0 provides the scope of the document. Section 2.0, Operational Concepts, first provides a background description of the stakeholders, corridor, individual transportation networks, and needs. In addition it provides and documents the vision of how ICM operations will occur within the corridor. Section 3.0, Supported Operations, describes a number of operational scenarios that provide working examples of how ICM operations will occur in specific circumstances. Section 4.0 lists the functional requirements for ICM in the corridor. Section 5.0 documents the traceability for the requirements. Notes are included in Section 6.0.
1.6 References
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This section lists the documents referenced in this COO.
| Document ID: | FHWA-JPO-06-032 |
| Originator: | FHWA JPO |
| Issue: | April 18, 2006 |
| Title | ICMS Concept of Operations for a Generic Corridor |
| Originator: | FHWA |
| Issue: | February 28, 2007 |
| Title: | Urban Congestion Report November – January 2007 San Antonio, TX |
| Originator: | FHWA |
| Issue: | March 28, 2007 |
| Title | Urban Congestion Report December – February 2007 San Antonio, TX |
| Originator: | FHWA |
| Issue: | April 27, 2007 |
| Originator: | MPO |
| Title | San Antonio Region Congested Roadways |
2.0 OPERATIONAL CONCEPTS
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This section describes the operational concepts of the San Antonio integrated corridor, including the background and description of the corridor and participating agencies, operational policies and constraints, and supported operations.
2.1 Scope
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San Antonio, Texas was selected as one of eight ICM pioneer sites for the development of COO, corridor data modeling, and development of functional requirements. This COO document was developed in coordination with the San Antonio ICM team which includes the Texas Department of Transportation (TxDOT) San Antonio District as the lead agency. Additional stakeholders include the City of San Antonio (CoSA), VIA Metropolitan Transit (VIA), Southwest Research Institute® (SwRI®) and the Texas Transportation Institute (TTI).
2.2 Background
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The following section describes the background and description of the corridor and participating agencies.
2.2.1 ICM Corridor Boundaries, Networks and Stakeholders
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The stakeholder team has selected a corridor in the northwest area of the San Antonio region for modeling and demonstration of ICM. The corridor was selected because it connects major workplace concentrations and the downtown region of San Antonio. IH 10, the major expressway route around which the corridor was developed, handles approximately 190,000 vehicles a day. In addition to the traditional expressway services available, the corridor has major signalized arterials that can be used to traverse the same geographic area. Bus transit, which uses both expressways and arterials, is available to reach a multitude of destinations within and beyond the corridor.
The IH 10 ICM Corridor is composed of three main transportation networks: an expressway network, an arterial network, and a transit network. A summary description of all the networks in the corridor is shown below.
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Expressway Network -San Antonio’s ICM corridor extends from Loop 1604 in the northwest part of the city to the downtown area. Longitudinally, the corridor includes one major expressway (IH 10) as well as several arterials including Fredericksburg, Vance Jackson, Northwest Military Highway, Babcock, and Bandera. Expressways providing cross connectivity include Loop 1604 and Loop 410. Arterials providing cross connectivity include De Zavala, Huebner, Wurzbach, and Callaghan. High-capacity controlled-access roadway facilities in northwestern San Antonio are the primary mobility providers for the region. IH 10 is the only radial expressway of this type serving the northwest part of the city, establishing itself as the primary route between northwest and downtown San Antonio. IH 10 also forms the western leg of a ring of intersecting, controlled access interstate and US highways surrounding downtown. Providing circumferential service around the body of the inner city and outer areas, Loop 410 is among the highest volume roadways in the city, especially in the northern part of the city. Outside of Loop 410, Loop 1604 primarily serves suburban commuting, shopping, and educational trip needs.
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Arterial Network -The arterial roadway network in the proposed corridor within San Antonio serves a myriad of functions for its users. Arterials providing cross connectivity include De Zavala, Huebner, Wurzbach, and Callaghan. They collect longer-distance trips destined for the interstate (IH 10) and deliver trips from the interstate to local destinations. In addition, the local network serves and distributes shorter trips for a myriad of trip types, including school, shopping and local commuting trips. All of the arterial intersections within the study corridor are managed by CoSA with the exception of the signals within incorporated towns, which are operated by TxDOT. Intersections along Loop 410 and IH 10 are operated by either TxDOT or CoSA, depending on location. Since CoSA uses Type 170-specification traffic signal controller equipment and TxDOT operates signals and interchanges using equipment based on National Electrical Manufacturers Association (NEMA) standards, signal coordination and timing continuity issues are present along major routes.
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Transit Network -Transit service is extensive within the IH 10 ICM Corridor. Over the years, transit service has expanded to meet commuting and educational trips needs, and now includes park-and-ride service at IH 10 and Loop 1604, IH 10 and Loop 410 (Crossroads Mall), and downtown San Antonio. Express bus routes include service between the University of Texas at San Antonio (UTSA) main campus near IH 10 and Loop 1604 and the UTSA Downtown Campus along IH 10 just west of downtown. Transit services are also provided along cross-connect and parallel arterials throughout the corridor.
The stakeholders involved in the development of this COO are listed in Table 1.
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2.2.2 Corridor Operating and Institutional Conditions
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The proposed corridor provides transportation for the movement of commuters, freight, recreational, and other traffic within and through the populous northern section of San Antonio. Traffic congestion along the roadway-based networks is a growing problem in the IH 10 Corridor, particularly during the peak periods. Some specific issues are listed below.
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Over time the regular expressway lanes continue to have increased use and congestion. There has been significant loss of reliability during peak travel periods.
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The main arterial roadways in the corridor normally operate near or at capacity during peak periods. Due to multi-agency control of signalized intersections along several primary arterials, a continuously operated signal pattern cannot be utilized to maximize arterial throughput.
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With respect to transit operations within the corridor, the roadway congestion problems noted above have also degraded the reliability of operation of the buses during peak periods – particularly on the arterials and surface streets.
To help reduce the amount of congestion and improve traffic flow, each of the transportation agencies located in the corridor have implemented several different approaches to improve the performance of their networks. A summary of the approaches used by each agency is shown in Table 2.
| TxDOT (Expressway Network) |
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City of San Antonio and Smaller Incorporated Municipalities (Arterial Network) |
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VIA (Bus Transit Network) |
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However, in the past there has been little information and decision sharing across different agencies, with the exception of major events and incidents.
Although there is not a history of routine cooperation in the corridor, the capability is in place to allow for information sharing and a more ICM procedure.
2.2.3 Need and Potential for ICM
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The IH 10 corridor is affected by several unique issues that have made it a prime candidate for ICM. The corridor links the downtown San Antonio central business district with residential areas, regional commercial development, educational institutions, and the medical center complex in the northwest quadrant of San Antonio. In addition to the normal business activity in the central business district, downtown San Antonio is the location of the Riverwalk (the most visited tourist destination in Texas). Within the ICM corridor there are additional major attractions including Six Flags Fiesta Texas, The Rim (retail and commercial development), the UTSA and the Shops at La Cantera, which also attract numerous visitors. Along the western portion of the corridor, there are other major traffic generators that include the South Texas Medical Center, the United States Automobile Association (USAA) headquarters and Valero Energy Headquarters. These various locations are linked by the IH 10 corridor.
To improve on existing network operations and to manage the proposed corridor from an integrated multi-modal approach, several needs that could be addressed with the Integrated Corridor Management Services (ICMS) concept were identified. The needs were gathered in workshops and in one-on-one meetings with the participating stakeholder agencies. These needs are summarized in Table 3.
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2.2.4 Network Vision, Goals and Objectives
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In order to develop an ICM vision and objectives that encourage buy-in and support from each stakeholder’s leadership, individual agency goals and objectives have been reviewed by the stakeholder team and are summarized below.
TxDOT Agency Goals
The TxDOT mission and vision statements are provided below.
| Mission | To work cooperatively to provide safe, effective and efficient movement of people and goods. |
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Vision |
To be a progressive state transportation agency recognized and respected by the citizens of Texas:
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The VIA mission statement and goals from the year 2005 plan are below.
| Mission | To provide first-class public transportation services that are safe, dependable, and cost effective, thereby enhancing the environment and quality of life in our community. |
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Goals |
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City of San Antonio Public Works
The City of San Antonio Transportation Group, including the Traffic Engineering, Operations, and Management Organizations, are part of the city’s Public Works Department. The mission statement for the Public Works Department is below.
| Mission | The Public Works Department is committed to providing services and infrastructure in a quality manner through the use of modern engineering and management practices with a team of people dedicated to professional excellence and customer satisfaction. We strive to accomplish these tasks efficiently, effectively, and with accountability to the community we serve. |
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The following common themes have been identified from these mission statements and agency goals:
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Effective and efficient transportation of people and goods (mobility)
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Safety
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Quality and excellence that result in high customer satisfaction for the traveling public
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Flexibility in a choice of transportation mode
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Reduced congestion and improved reliability
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Interagency coordination
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Improvement in the quality of the infrastructure/transportation network
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Improved cost efficiency
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Reduced environmental impact
These themes and the agency mission statements and objects have been utilized to develop the ICM objectives for the IH 10 Corridor. The overall ICM Vision for San Antonio and these objectives are described in Section 2.3.1.
2.2.5 ICM Operational Approaches and Strategies
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During stakeholder meetings and workshops, the stakeholders identified several strategies that could be used to achieve the goals and objectives identified for the proposed corridor. These strategies were categorized into the following ICM approaches.
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Information Sharing/Distribution: Real-time data from TransGuide is available to the public via website to provide pre-trip information to travelers. This information is also used for en-route devices such as DMSs and LCSs to provide travelers with the current condition of the roadway. By sharing this information between stakeholders, information relating to the corridor as a whole can be provided to travelers. Information could then be used to describe current conditions on all available networks in the corridor (via website, DMS, etc.). Information sharing tactics such as these will create an integrated network that can be used as the base for many other ICM approaches. An example of this could be using a DMS on IH 10 to display a message informing travelers of congestion on a cross-connect arterial, and suggesting an alternate route.
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Improve the Operational Efficiency of Network Junctions and Interfaces: A signal priority system used by VIA Transit will affect the overall efficiency and reliability of their transit operations. This signal priority system, running down Fredericksburg Rd. from Wurzbach in the South Texas Regional Medical Center, to downtown San Antonio at Pasadena Street, will use prioritization to provide green light signals for buses traveling on Fredericksburg routes as well as provide them with a bus-only lane for passenger loading and unloading. This system will decrease the overall travel time and increase the reliability of VIA buses, which in turn provides travelers with another convenient network for travel through the corridor. For example, the VIA express routes between the UTSA campuses (Loop 1604 and downtown) have improved the commute between the two, and has moved many travelers off of the primary corridor.
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Accommodate/Promote Cross-Network Route and Modal Shifts: A common theme through all ICM approaches is to promote modal shifts by informing travelers of current conditions across all networks in the corridor. To allow these shifts to be effective, the stakeholders must have methods in place to accommodate large traffic shifts across networks. For example, stakeholders could modify arterial signal timing to compensate for traffic being shifted off the expressway or modify bus priority signal timing to allow more buses to stay on schedule. Accommodating these shifts across networks will allow the corridor to make the best use of all of its transportation networks, and allow travelers to choose from multiple transportation alternatives.
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Manage Capacity and Demand within the Corridor: In order to successfully implement shifts across networks, there must be spare capacity on the adjacent networks. If traffic demand becomes too high relative to capacity for this to be possible, it will be necessary to increase the capacity of the networks or reduce the traffic demand in the corridor. This can be accomplished in several ways. For example, the stakeholders could adjust the number of buses to increase capacity, open shoulders on expressways, implement alternative signal timing plans, modify transit fares or funnel traffic to another portion of the network. The success of these approaches will help to maintain and enhance the reliability and mobility of traffic throughout the corridor.
2.2.6 ICM Concept Operational Description
Return to ContentsThe IH 10 corridor is managed by numerous agencies with unique and distinct corridor responsibilities. Agency roles are distinctly different and each agency tends to operate autonomously. Day-to-day traffic management operations for TxDOT, CoSA and VIA are centrally located within the TransGuide facility. An existing committee, the San Antonio Intelligent Transportation Systems (ITS) Technical Committee, manages executive administration and management of coordinated ITS related activities for the San Antonio region. Agency representatives manage agency-specific operations and coordinate efforts with outside organizations. Decisions affecting multiple agencies are coordinated at the time of the scenario.
Each agency possesses an equal vote in the management process. Transportation issues are effectively coordinated by this agency committee. Each agency representative is responsible for providing the regional support and interface to their respective agency, according to committee authority.
The TransGuide facility will host the regional ITS operations and all decisions in relation to ITS operations are coordinated through the TransGuide facility. Assigned agency staff is responsible for the daily operations, response scenarios, and administration. Most agencies maintain 24/7 operations on a normal basis.
Performance measurement plays a key role in the improvement of ITS operations for the region. Integrated data mining and archiving is performed at the TransGuide facility. This provides useful transportation management, transportation engineering and corridor trend models and reports.
2.2.7 ICM Implementation Issues and Required Assets
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Each of the agencies involved in the ICM have various policies and technologies in place to improve the quality of their networks. However, to support the proposed strategies and tactics described for the ICM, additional assets and resources will be necessary. The proposed changes for each network are listed in Table 4. The changes and additions listed in the table as well as any other “unknown” changes will be utilized in the component and systems design processes.
| TxDOT |
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City of San Antonio and Local Municipalities |
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VIA Transit |
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Corridor Wide |
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2.2.8 Network Vision, Goals and Objectives
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The stakeholders of the San Antonio region integrated corridor include:
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TxDOT - San Antonio District
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CoSA
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VIA Metropolitan Transit Agency
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EOC
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San Antonio Police Department
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San Antonio Fire Department
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SwRI
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TTI
A key to the success of the San Antonio regional ITS management is that the above team is comprised of organizations/agencies that have been working together for years to develop and maintain ITS systems in the San Antonio region. TransGuide has been nationally recognized many times for excellence in ITS and the staff we are proposing have had an active role in the current operational environment.
The TxDOT San Antonio District TransGuide Traffic Management Center provides the ITS management facility. The CoSA and VIA Metropolitan Transit (both of which have offices at TransGuide) provide program support in the areas of signals and bus transit. TxDOT in San Antonio has an interagency agreement with the TTI to provide specialized technical support and transportation operations technology transfer. Under this agreement, TTI provides the District with assistance in data collection, traffic simulation and analysis, and project benefit analysis studies. The San Antonio District of TxDOT also has a contract for engineering services with SwRI. Under this contract, SwRI acts as TxDOT San Antonio’s software and system development and integration consultant. Both SwRI and TTI are available for use by TxDOT for this effort. The CoSA has a contract for traffic engineering services with Post, Buckley, Schuh and Jurnigan (PBS&J).
The above representatives form the San Antonio ITS Technical Committee. The San Antonio Technical Committee establishes policy, operational procedures, executive leadership and oversight. In addition, the San Antonio Technical Committee develops inter-agency agreements and manages fiscal and infrastructure planning. The existing committee regularly coordinates transit operations that may affect operational, technical or political issues for one or more agencies. The stakeholders coordinate efforts in a joint and integrated manner, and the familiarity and relationship foundation already in place between stakeholder agencies will enhance and ultimately promote the success of the ICM plan for the San Antonio region.
2.2.9 Existing Corridor Scope and Operational Characteristics
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The following sections describe the existing corridor and operational characteristics prior to ICM operations.
2.2.9.1 Corridor Boundaries and Networks
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The San Antonio area has a unique expressway configuration in that there are three loops (one around downtown, Loop IH 410 about 7 miles from downtown and Loop 1604 about 15 miles from downtown) with four major interstate or US highways acting as radial expressways interconnecting the loop expressways (IH 10, IH 35, IH 37, and US 90). Figure 1 below is a high level graphic of the expressway infrastructure in the San Antonio area.

Figure 1. San Antonio Expressway Infrastructure. Source: Microsoft MapPoint
As Figure 2 shows, the San Antonio ICM team has selected a 15-mile expressway and arterial corridor along IH 10 from the IH 35/IH 10 Interchange in downtown San Antonio to the Loop 1604/IH 10 Interchange in northwest San Antonio. The IH 10 ICM corridor is bound on the west by State Highway (SH) 16 (Bandera Road) and on the east by Farm-to-Market (FM) Road 1535 (Northwest Military Highway). IH 10 runs roughly a southeast to northwest direction in the corridor area.

Figure 2. Proposed San Antonio ICM Corridor. Source: Texas Department of Transportation
As described earlier, the corridor includes one major longitudinal expressway (IH 10) as well as several arterials including Fredericksburg, Vance Jackson, Northwest Military Highway, Babcock, and Bandera. Expressways providing cross connectivity include Loop 1604 and Loop 410. Arterials providing cross connectivity include De Zavala, Huebner, Wurzbach, and Callaghan. The corridor boundaries in Figure 2 cover some of the most important, prevalent travel patterns (both recurrent and non-recurrent) as well as major highway, arterial, and transit facilities in northwest San Antonio. The boundaries, however, are preliminary. The final boundary selection will be made in conjunction with the U.S. Department of Transportation, taking into account a variety of factors such as Stage 2 modeling/simulation capabilities/requirements, and nature and characteristics of potential events to manage (the larger the event, the larger the area potentially impacted, which obviously has an effect on management area boundaries).
The IH 10 ICM Corridor encompasses a variety of land uses such as residential, commercial, industrial, and institutional. The corridor includes several major traffic generators, including the Loop 1604 and Downtown campuses of UTSA, the corporate headquarters of USAA and Valero Energy, the South Texas Medical Center, and downtown San Antonio. Other important transportation destinations include Crossroads Mall (IH 10 @ Loop 410) and The Rim and Shops at La Cantera (IH 10 at Loop 1604), as well as tourist attractions (e.g., Six Flags Fiesta Texas just outside Loop 1604 and the Riverwalk and the Alamo in the downtown area). Over the last several decades, major changes in land use have also occurred, where urban commercial and residential development, which was primarily confined to the area inside Loop 1604 through the early 1990s, has extended well beyond Loop 1604. Concomitant increases in commuting and retail activity have resulted in additional traffic demand along both expressway and arterial networks.
The IH 10 ICM corridor is one of San Antonio’s most heavily traveled corridors and is steadily increasing due to the growth along the corridor and continuing west. As an illustration, Table 5 summarizes Average Annual Daily Traffic (AADT) numbers observed on the corridor in 2004. Table 6 shows the average travel time index for am and pm peak times as well as the overall daily average travel time index in 2006. A travel time index is the ratio of the average peak period travel time as compared to a free-flow travel time. Over the years, transit service has also expanded to meet commuting and educational trips needs, and now includes park-and-ride service at IH 10 and Loop 1604, IH 10 and Loop 410 (Crossroads Mall), Loop 410 and Bandera Road, and downtown San Antonio. Express bus routes include service between the UTSA IH 10 at Loop 1604 campus and the UTSA downtown campus at IH 10 just west of downtown.
| Facility | Sector |
AADT |
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IH 10 |
Loop 1604 – Loop 410 |
140,000 – 188,000 |
IH 10 |
Loop 410 – Downtown |
163,000 – 166,000 |
Loop 1604 |
Bandera Rd – IH 10 |
78,000 – 88,000 |
Loop 1604 |
IH 10 – Northwest Military Highway |
102,000 |
Loop 410 |
Bandera – Northwest Military Highway |
165,000 – 174,000 |
Bandera Rd |
Loop 1604 – Loop 410 |
35,000 – 56,000 |
Bandera Rd |
Loop 410 – Downtown |
24,000 – 36,000 |
Northwest Military Highway |
Loop 1604 – Loop 410 |
9,700 – 21,000 |
Fredericksburg |
IH 10 (north) – IH 10 (downtown) |
27,000 – 40,000 |
| Corridor Segment | AM TTI |
PM TTI |
Daily Avg. TTI |
|---|---|---|---|
IH10 WB: I-35/I-10 Jct. to Loop 410 |
1.08 |
1.22 |
1.16 |
IH10 EB: Loop 1604 to Loop 410 |
1.21 |
1.32 |
1.26 |
IH10 EB: Loop 410 to I-35/I-10 Jct. |
1.09 |
1.05 |
1.07 |
IH10 WB: Loop 410 to Loop 1604 |
1.04 |
1.18 |
1.11 |
Loop 410 WB: I-35 to IH10 |
1.26 |
1.20 |
1.23 |
Loop 410 EB: IH10 to I-35 |
1.11 |
1.32 |
1.28 |
Loop 1604 WB: Lockhill-Selma to Bandera Rd |
1.04 |
1.27 |
1.18 |
Loop 1604 EB: Bandera Rd to Lockhill-Selma |
1.40 |
1.24 |
1.33 |
Loop 410 NB/EB: Ingram to IH10 |
1.06 |
1.11 |
1.08 |
Loop 410 SB/WB: IH10 to Ingram |
1.01 |
1.39 |
1.21 |
The selected corridor is comprised of three main networks. These networks and their characteristics are summarized below.
• Expressway Network
High-capacity controlled-access expressway facilities in northwestern San Antonio are the primary mobility providers for the region. IH 10 is the only radial expressway of this type serving the northwest part of the city, establishing itself as the primary route between northwest and downtown San Antonio. IH 10 also forms the western leg of a ring of intersecting, controlled access interstate and US highways surrounding downtown. Providing circumferential service around the body of the inner city and outer areas, Loop 410 is among the highest volume roadways in the city, especially in the northern part of the city. Outside of Loop 410, Loop 1604 primarily serves suburban commuting, shopping, and educational trip needs
The physical features of IH 10, Loop 410, and Loop 1604 are consistent with most urban expressway facilities in Texas, which are typically characterized by three to four access-controlled through lanes per direction and a network of entrance ramps, exit ramps, and two to four-lane continuous frontage roads parallel to the main lanes. Unlike IH 10 and Loop 410, Loop 1604 has two lanes per direction, but it is also a grade-separated, access-controlled facility with parallel access roads. All highway/arterial (diamond) interchanges are signal controlled, with TxDOT operating and maintaining the majority of the interchanges and CoSA maintaining a select few interchanges for interoperability and coordination with adjacent city street signalized intersections. Commercial, business, and retail development along both the IH 10 and Loop 410 roadways is complete to build-out conditions. Due to serving the intense land use adjacent to each highway and local commuting, intrastate and interstate trips, both highways have high traffic volume throughout the day and experience substantial peak period congestion. Loop 1604 is approximately 50 percent developed in terms of property adjacent to the high-volume roadway, however, it carries significant peak-period trips and experiences congestion near major interchanges.
Within the corridor boundaries, IH 10 is currently under construction at the Loop 410 interchange and south of this interchange. The IH 10/Loop 410 interchange is being reconstructed as a full directional interchange and its construction is approximately 50 percent complete. South of this interchange, main lane capacity is being added to provide at least four continuous through lanes in each direction along IH 10 from the downtown area to beyond Loop 1604.
IH 10, Loop 410, and Loop 1604 are actively managed on a daily basis by TxDOT’s TransGuide traffic management system. Video surveillance, DMSs, and LCSs are ubiquitous on all corridor expressway facilities, as well as many other corridors around San Antonio. A listing of expressway equipment, and equipment within the corridor is show in Table 12. As of May 2006, the total TransGuide coverage was more than 90 miles. The presence of an SAPD officer on the TransGuide operations floor and the presence of VIA and a San Antonio Fire Department reserve dispatching station ensure rapid and appropriately scaled response to highway congestion and incidents. Further cooperation is streamlined by the presence of CoSA’s Traffic Management section within the TransGuide building.
Incident detection at TransGuide relies on a combination of detector-based alarms and 911-based alarms, CCTV camera scanning, police radio scanning, and courtesy patrols. An Alarm Incident Handler (AIH) subsystem handles detector-based alarms and 911-based alarms. For 911-based alarms, the AIH subsystem manages these alarms only if they are on or near TxDOT’s Local Control Unit (LCU)-instrumented roadways. Detector-based alarms rely on speed for speed-trap detectors (installed on main lanes and some ramps) and percent occupancy for non-speed-trap detectors (mostly installed on entrance and exit ramps). LCUs continuously poll data from the detectors and relay 20-second aggregated data to the LCU driver. For speed-trap detectors, if a moving 2-minute average speed drops below 25 mph, the LCU driver automatically triggers a minor (yellow) alarm. If the moving 2-minute average speed drops below 20 mph, the alarm becomes a major (red) alarm. For non-speed-trap detectors, the default minor and major alarm thresholds are 25% occupancy and 35% percent occupancy, respectively. These thresholds are default values. The AIH subsystem allows users to set up different thresholds by time of day, day of week, or day of the year. The system also allows users to vary LCU polling intervals from 10 to 60 seconds (the default is 20 seconds) and moving average lengths from 1 to 10 minutes (the default is 2 minutes).
• Arterial Network
Figure 3 shows the location of major signalized intersections within the corridor. Fredericksburg Road is the most immediate parallel arterial roadway to IH 10. Because of this proximity, it is the candidate roadway with the greatest potential to serve trips diverted from IH 10 under incident conditions. Fredericksburg parallels IH 10 for approximately eight miles from the IH 10/Fredericksburg/Huebner junction to the north between Loop 410 and Loop 1604 and the IH 10/Fredericksburg/Woodlawn junction to the south, just northwest of downtown San Antonio. Outside of Loop 410, Fredericksburg is a six-lane roadway with a Two-Way Left Turn Lane (TWLTL). Inside of Loop 410, it features four lanes with a TWLTL. CoSA has video surveillance of Fredericksburg Road via video cameras at several of the higher-volume intersections. It also has signal coordination outside of Loop 410 and emergency vehicle preemption in support of the South Texas Medical Center. The corporate headquarters of USAA is located between IH 10 and Fredericksburg Road at the northern end of these parallel routes, placing a heavy traffic demand on both facilities during peak periods.

Figure 3. Major Signalized Intersections within the IH 10 ICM Corridor. Source: Texas Department of Transportation
East of IH 10, Vance Jackson and Northwest Military Highway serve as arterial corridors paralleling IH 10. Vance Jackson is a two- or four-lane artery arterial, depending on location, and Northwest Military Highway has four or six lanes, depending on location. Both are signalized at moderate and high-volume crossing roadways and have signal coordination. Left turn bays and, occasionally, right turn bays are also found at major junctions. Northwest Military Highway is the major arterial roadway serving the incorporated towns of Shavano Park, near Loop 1604, and Castle Hills, near Loop 410.
West of IH 10, parallel arterials include Babcock and Bandera Roads. Babcock is a four-lane undivided arterial in the area south of Loop 410. It is a six-lane arterial with TWLTL northward beyond the South Texas Medical Center, which it bisects along a northwest axis. Near UTSA, Babcock reduces to a two-lane cross section but continues to carry substantial traffic volumes. Bandera Road has four lanes south of Loop 410 with a TWLTL and six lanes with TWLTL between Loop 410 and Loop 1604. It is a major arterial in terms of daily traffic demand and serves not only a large residential population in northwest San Antonio but also the incorporated towns of Leon Valley (just north of Loop 410) and Helotes (just north of Loop 1604).
Crossing the above parallel roadways which extend outward from downtown San Antonio is a network of high-volume arterials. The largest of these roadways are Huebner and Wurzbach Roads, which have four- or six- lane cross sections with TWLTL within the study corridor boundary. Two other arterials, De Zavala and Callaghan, primarily have four lanes with TWLTL. These arterials collect trips from, and distribute trips to, local land use and the expressway network. All serve as possible diversion paths for vehicles departing from IH 10 under incident conditions.
All of the arterial intersections within the study corridor are managed by CoSA with the exception of the signals within incorporated towns, which are operated by TxDOT. Interchanges along Loop 410 and IH 10 are operated by either TxDOT or CoSA, depending on location.
• Transit Network
On the proposed ICM corridor VIA operates two express routes on I-10 with a combined headway of 15 minutes. Fredericksburg Road has one Frequent and one Limited Stop route that operate with a combined headway of 6 minutes during the peak periods and 7½ minutes in the mid-day period. Within the remainder of the ICM boundary, VIA operates a combination of 20 other lines including additional Radial, Cross-town, and Circulator routes. These routes operate with frequencies from 15 to 60 minutes.
The average daily ridership of only the routes that are entirely within the ICM boundary is approximately 18,000. The total average daily ridership for VIA is slightly over 129,000, so approximately 14% of VIA’s total ridership is within this corridor. Note that these figures only represent the radial and circulator routes wholly within the boundary; they do not include any of the seven cross-town routes bisecting the boundary that also have high ridership. Although a large percentage of ridership is within the ICM boundary, these routes still posses the space necessary to accommodate more passengers. This allows VIA’s transit network to become a viable alternative for modal shifts. As Table 7 shows, the highest load factor for routes within the corridor is slightly less than 60%. The operational load factor of a route is the ratio of passengers actually carried versus the total passenger seating capacity of the transit vehicle. This means that all of the routes through the corridor have at least 40% excess capacity for increased ridership, with many routes having even more excess capacity.
| Route ID | Operational Load Factor |
Excess Load Factor |
|---|---|---|
5 |
0.46 |
0.54 |
20 |
0.39 |
0.61 |
44 |
0.59 |
0.41 |
46 |
0.39 |
0.61 |
66 |
0.42 |
0.58 |
70 |
0.20 |
0.80 |
75 |
0.51 |
0.49 |
76 |
0.40 |
0.60 |
77 |
0.46 |
0.54 |
79 |
0.37 |
0.63 |
82 |
0.60 |
0.40 |
88 |
0.51 |
0.49 |
89 |
0.37 |
0.63 |
90 |
0.49 |
0.51 |
91 |
0.55 |
0.45 |
92 |
0.56 |
0.44 |
93 |
0.24 |
0.76 |
94 |
0.38 |
0.62 |
96 |
0.38 |
0.62 |
505 |
0.58 |
0.42 |
509 |
0.49 |
0.51 |
520 |
0.57 |
0.43 |
524 |
0.33 |
0.67 |
534 |
0.41 |
0.59 |
550 |
0.53 |
0.47 |
551 |
0.53 |
0.47 |
602 |
0.29 |
0.71 |
603 |
0.23 |
0.77 |
604 |
0.27 |
0.73 |
605 |
0.20 |
0.80 |
606 |
0.23 |
0.77 |
607 |
0.24 |
0.76 |
609 |
0.16 |
0.84 |
651 |
0.24 |
0.76 |
652 |
0.19 |
0.81 |
VIA also has two Park and Ride locations (Crossroads and University) and one transit center (Medical Center) within the ICM boundary. There are also three additional timed transfer locations (Deco District, Silicon/DeZavala, Bandera/Mainland) in the boundary where several routes meet for a “pulsed” departure. Figure 4 shows the location of major transit routes and facilities within the IH 10 ICM Corridor.

Figure 4. Bus Routes within the IH 10 ICM Corridor. Source: Texas Department of Transportation
In cooperation with VIA, TxDOT and the City of San Antonio, Bus Rapid Transit (BRT) is planned for deployment along Fredericksburg Road though the length of the corridor. The project will not be completed until 2012. Therefore, BRT will not be utilized in the near-term ICM deployment but will be utilized once it is operational. BRT will provide a transit alternative with improved travel times along the city’s most used transit corridor.
As the construction of the BRT line on Fredericksburg Road is nearing completion, routes along the ICM Corridor will be interlined to connect to the BRT at key stations. Planning already is underway for these service changes, as well as additional feeder and circulator services, that will connect to the BRT and be operational within the next five years. Also, during the next five years, VIA is working to increase the capacity and hours of service within the ICM Corridor. Twenty-four hour service is provided within the ICM Corridor inside Loop 410 and outside Loop 410 within the South Texas Medical Center area through a contract taxi service.
VIA also is currently studying where additional park and ride lots are needed within the ICM Corridor. Minimal, if any, parking is planned at most BRT stations, as the BRT will operate in a built up urban environment. Exceptions may include the two stations at the end of the BRT starter line, and at Crossroads Mall, where VIA is looking to move an existing park and ride lot so that it would be adjacent to the BRT line. VIA currently has adequate excess parking capacity at existing park and ride lots within the ICM Corridor, but is currently examining a potential move or expansion at the University Park and Ride lot at I-10 and Loop 1604. Additionally, express service is being planned to connect the end of the BRT starter line to UTSA's main campus.
2.2.9.2 Corridor Stakeholders
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The ICM stakeholders for the corridor are listed in Table 8. All of the stakeholders on the list played some part in the development of the ICM concept, but not all are responsible for an individual network existing in the corridor. Stakeholders responsible for a network are marked with an asterisk and the network they are responsible for is shown in parenthesis.
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2.2.9.3 Operational Conditions of the Corridor and Included Networks
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The IH 10 Corridor provides transportation for the movement of commuter, freight, recreational, educational and other traffic, and contains some of the most highly congested expressway segments in all of San Antonio.
When Table 6 is compared to the San Antonio area wide travel time index, shown in Table 9, most of the travel time indexes within the corridor are either average or higher when compared to the rest of San Antonio. This table also shows that the total congestion time, travel time index and planning time index have all risen since the beginning of 2006.
Table 9. San Antonio City Wide Congestion Indicators. Source: Texas Transportation Institute.

The most congested expressway segment, as well as four of the top ten congested expressway segments in San Antonio are located within the IH10 ICM corridor. As can be seen from Table 10, these top expressway segments all have major declines in average speed and increases in volume during peak travel periods. These figures show that there is a very real potential for congestion improvement within the corridor.
Average Speed (mph)* |
Average Volume (vehicle/hr)* |
||||
Segment Description |
Miles |
Weekday Peak |
Weekend All Day |
Weekday Peak |
Weekday All Day |
IH10WB: I-35/I-10 Jct. to Loop 410 |
8.1 |
51.36 |
56.11 |
16200 |
13968 |
Loop 410 WB: I-35 to IH10 |
9.8 |
52.13 |
54.89 |
37296 |
34158 |
IH10 EB: Loop 1604 to Loop 410 |
8.8 |
53.84 |
59.94 |
36402 |
30114 |
Loop 1604 EB: Bandera Rd to Lockhill-Selma |
6.3 |
54.30 |
60.94 |
14622 |
12553 |
Arterial roadways within the corridor also have many congested segments. Figure 5 shows some of the more congestion roadways within the corridor, as well as showing that much of the ICM corridor is perceived by San Antonio travelers to be heavily congested.

Figure 5. Area Wide Congestin Map. Source: Texas Department of Transportation
This congestion has a severe effect on commuter traffic within the corridor, as well as affecting transit travel times. Table 11 shows the peak travel times for major transit routes within the corridor. When compared with the non-peak travel times, it can be seen that the congestion has a major effect on transit routes as well.
| Corridor Network Segment | Average Peak Period Travel Time (minutes) |
|---|---|
Local bus from 410 to downtown on Broadway |
32 |
Local bus from Medical Center to downtown on Fredericksburg Rd. |
44 |
Express bus from 1604 to downtown on IH 10 |
25 |
Express bus from 410 to downtown on IH 10 |
21 |
The significant level of commuter traffic within the corridor results in significant peaking characteristics for both roadways and transit. The travel market within the IH 10 Corridor consists of the following trip types:
• Users with trips originating either in the corridor with a destination outside the corridor or outside the corridor with destinations within the corridor.
-
Commuters traveling to/from other sections of San Antonio.
-
Commercial vehicles to/from other sections of San Antonio.
• Users traveling within the corridor on local trips (i.e., both origin and destination within the corridor).
-
Trips to markets, schools, places of worship, etc.
-
Courier/deliveries. Nearly all of these occur on the roadways.
• Traffic passing through the corridor (i.e., with neither origin nor destination in the corridor) to access or pass through the central business district.
-
Long haul travelers.
-
Freight traffic and other commercial vehicles.
Traffic congestion along the roadway-based networks is a growing problem in the IH 10 Corridor, particularly during the peak periods. The congestion problems have resulted in a number of serious issues, such as loss of personal and professional time, increased fuel consumption, increased accident rates, environmental degradation, and traveler frustration. As congestion and delays have increased, actual throughput corridor-wide has declined.
Recent studies of the expressway operations indicate that congested conditions (i.e., average speeds of less than 40 miles per hour) typically exist during four hours of every workday: two during the AM peak, and two during the PM peak. The cause of this expressway congestion can be attributed to the following factors:
-
Bottlenecks/Demand (Recurring) – 40%
-
Incidents and breakdowns – 30%
-
Weather – 15%
-
Special Events – 15%
All of these factors contribute to congestion issues throughout San Antonio, with many problem areas existing within the ICM corridor. These issues are also gradually becoming worse throughout the San Antonio area. As show in Figure 6, the San Antonio wide travel time index, as well as the planning time index, has been slowly rising since 2004, with an even greater rate of increase since fall of 2006. Through the use of ICM concepts and strategies, it is believed that these trends can be slowed and maybe even reversed in the ICM corridor, thereby lowering the overall averages of all San Antonio traffic.

Figure 6. Area Wide Congestion Trends since April 2004. Source: Texas Department of Transportation
2.2.9.4 Existing Network-Based Transportation Management/ITS Assets
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The following sections describe the existing infrastructure that has been established by the agencies that make up the San Antonio team.
TransGuide
TransGuide is the Advanced Traffic Management System (ATMS) for the TxDOT San Antonio District and provides centralized traffic management for San Antonio’s limited access expressways. This includes IH 10 which will be the primary network for moving goods and travelers through San Antonio’s proposed ICM corridor. TransGuide has been operational since July 26, 1995. It is located centrally on the IH 10 corridor on the north side of downtown San Antonio at the intersection of IH 10 and Loop 410. This location is centralized with the population growth of San Antonio and to the instrumented roadways operated by TransGuide.
Initially when TransGuide became operational, it was responsible for managing 26 miles of expressway. Currently, the full TransGuide ATMS system is in place on 93 miles of expressways in the San Antonio area (fiber communications, CCTV cameras, speed sensors, etc.). An additional 60 miles of expressway is instrumented with speed sensors only. Expansion of the TransGuide system is ongoing, with approximately 9 additional miles currently under construction.
The TransGuide network utilizes a number of devices to instrument the expressway including a variety of sensors to collect speed, volume, occupancy data, CCTV cameras, DMSs, and LCSs. The goal of this instrumentation is to provide incident detection, verification, and response. Table 12 lists the device type and number currently deployed by TransGuide.
| Device | Quantity |
Quantity within Corridor |
|||
|---|---|---|---|---|---|
Loop 1604 |
Loop 410 |
IH 10 |
Total |
||
LCU’s, radar detectors, and Video Image Vehicle Detection (VIVD) sensors systems located on approx. ½ mile intervals (VIVDS may be spaced further apart) |
220 |
15 |
14 |
50 |
79 |
CCTV Cameras, located approximately every 1 mile |
144 |
6 |
11 |
15 |
32 |
DMS, 85 main lane and 70 frontage road entrance ramp DMS |
155 |
13 |
16 |
22 |
51 |
LCS systems with 2, 3, 4 or 5 heads per system |
180 |
18 |
16 |
28 |
62 |
AWARD Sensors |
6 |
0 |
2 |
4 |
6 |
TransGuide uses a combination of inductive loops, radar detectors and VIVD sensors to collect traffic conditions data on a lane–by-lane basis approximately every half mile for the 150 miles of the network. The speed, volume, and occupancy data gathered from these sensors is collected by the central ATMS software every 20 seconds. A two-minute rolling average of traffic conditions is evaluated and when conditions are worse than acceptable thresholds, the TransGuide operations staff is automatically alarmed by the ATMS system. The operations staff utilizes the CCTV cameras to verify that the incident exists and to evaluate the appropriate incident response including the emergency response and changes to DMS messages or LCS signage.
The continued growth of the TransGuide infrastructure is planned with a goal to provide coverage of over 289 miles of expressway. In the near term, TxDOT is planning the following modifications to be completed in the next two years:
-
TxDOT will move all remaining traffic signal operations performed by the San Antonio District of TxDOT to the TransGuide Operations Center
-
Begin the process of transferring Operations and Maintenance of approximately 140 additional traffic signals at expressway intersections with major arterials from TxDOT to CoSA to facilitate area wide traffic signal coordination
-
Integration of the TransGuide Data Archive System
-
Begin the conversion from the original SONET communications network to an ATM Communications Network design
-
Completion of a Regional Fiber and Communications Network Sharing Plan for transportation, transit and incident response partners, based on the existing TransGuide fiber network
-
Replacement of remaining first generation CCTV Cameras with new state-of-the-art CCTV Cameras
-
Begin the process of retrofitting legacy shuttered fiber optic technology DMS with LED panels, and upgrading the controllers to National Transportation Communications for ITS Protocol (NTCIP)
CoSA Signal System
The CoSA currently has coordinated traffic signal systems along the Fredericksburg Rd.-Huebner Rd., De Zavala Rd., Wurzbach Rd.-Vance Jackson-Lockhill Selma and Babcock-Wurzbach Rd. corridors. The details of these systems are shown in Table 13.
| Fredericksburg Rd.-Huebner Rd. system | Twenty-two coordinated traffic signals and runs on Fredericksburg Rd. from Fredericksburg Rd. and Prue Rd. to Fredericksburg and Woodlake and on Huebner Rd. from Huebner Rd. and Vance Jackson to Huebner and Fredericksburg Rd. The system master is located at Fredericksburg Rd. and Data Point. |
|---|---|
De Zavala Rd. system |
Twelve coordinated traffic signals and runs on De Zavala Rd. from De Zavala and Lockhill-Selma to De Zavala and Autumn Vista. The system master is at De Zavala and Brandeis. |
Wurzbach Rd.-Vance Jackson-Lockhill Selma system |
Twenty-four coordinated traffic signals and runs on Wurzbach Rd. from Lockhill-Selma to Gardendale, on Lockhill-Selma from Huebner to Northwest Military Highway, and on Vance Jackson from Big Meadow to Kerrybrook. The system master is at Wurzbach Rd. and Ironside. |
Babcock-Wurzbach Rd. traffic signal system |
Twenty-five coordinated traffic signals and runs on Huebner Rd. from USAA Blvd. to Apple Green, on Babcock Rd. from Huebner Rd. to Callaghan on Wurzbach Rd. from Ewing Halsell to Babcock. The system master is located at Wurzbach Rd. and Babcock. This is the system that incorporates the South Texas Medical Center and includes emergency vehicle pre-emption. |
Currently, these traffic signal systems are managed principally through dial-up communications to the traffic signal controllers. CoSA is currently designing an improved communication network plan to provide high-speed network connectively to each of its signals. Completion for the network in the San Antonio central business district is scheduled for the summer of 2008. Substantial completion of the network to provide access to the CoSA traffic signals is scheduled for completion between 2009 and 2011 with an emphasis placed on the corridor where possible.
Signal timings are downloaded and signal operation reports are uploaded from the Fredericksburg Rd. signal system intersections. Current monitoring capabilities of the system allow traffic management and traffic signal maintenance staff to perform preliminary trouble shooting before dispatching signal maintenance technicians to the intersections. The existing central traffic signal control software also allows access to real-time intersection displays, selection of timing parameters, alarm history, operating history, detector counts, split monitor reports, and other information. Intersection timing parameters or system-wide timing plans can be uploaded and downloaded from the CoSA TMC.
VIA AVL System
VIA employs an AVL system for tracking the location of the vehicles in its fleet. The real-time tracking information provided by the AVL system is utilized to adjust bus scheduling and routes, and to dispatch maintenance, security, and administrative vehicles. VIA currently has 761 vehicles in its fleet that are AVL equipped:
-
479 buses
-
209 Paratransit Vans including both VIA and contractor
-
13 Fixed Route Supervisor vehicles
-
6 Paratransit Supervisor vehicles
-
10 Security vehicles
-
1 Administration vehicle
-
4 Vehicle Maintenance trucks
-
36 Property Maintenance trucks
-
3 Information Technology (IT) vehicles
VVIA also has onboard video systems installed on nine buses and ten vans at the present time. VIA plans to equip the entire fixed route and paratransit fleet with the onboard video system within the next year. This system is used for security of the bus fleet and its drivers.
The AVL system provides the actual location by latitude/longitude and is accurate to within 6 meters. Data from the AVL system (logged events) are available in a report format and can be run by the day, week, month, or on an annual basis. The video images from the onboard video system are stored on an internal hard drive on the vehicle that is configured to write protect an event if the operator presses the “Covert Alarm” so that the data is saved.
The AVL system is monitored from the Dispatch Center, Maintenance, and IT groups. The central dispatching and operations of the VIA fixed route buses is performed from three Dispatch workstations on the TransGuide operations floor. VIA works closely with TransGuide operations staff to share incident information. In addition, VIA’s dispatch center for paratransit vans is located in the TransGuide operations center in a separate office space. VIA uses the AVL information at both the TransGuide operations dispatch workstations and in the paratransit dispatch office to monitor radio communications, route schedule information, vehicle status and other events such as improper or dual log on.
The AVL network information is also available to the AVL network management team. The AVL network management team includes the manager of ITS, an AVL technician, a radio specialist and two programmers within the IT Division located at VIA’s headquarters. The AVL information is used to maintain and oversee the operation of the deployed system from a maintenance and an IT perspective.
To ensure reliable AVL data is captured in the case of communications issues, VIA utilizes an onboard unit to capture events at a 60 second interval and record them on a memory card. The day’s events are then downloaded via the Wireless LAN located in the central VIA bus yard. If there is a total onboard system failure data would not be gathered nor transmitted from that specific vehicle and the dispatcher would attempt to perform a vehicle change out. Preventive maintenance is linked with the normal service intervals for the vehicles by the Maintenance Department.
VIA completed an upgrade to the AVL software and is initiating the planning and implementation of “On Street Passenger Information Signs” at select park and ride, transfer centers and high yield stops. The On Street Passenger Information Signs will provide VIA customers with up to date information on the arrival of a specific bus for the assigned route.
Emergency Operations Center (EOC)
Bexar County and CoSA, under the direction of the San Antonio Fire Department, with significant involvement from San Antonio Police Department (SAPD), are currently organizing and building a new EOC to provide emergency response coordination from multiple agencies including SAPD, TxDOT, CoSA, Fire, EMS, and the military. The EOC will be responsible for coordinating local operations during hurricane evacuations, terrorist attacks, flooding, or other city-wide impacting emergency events. Hurricane evacuations have had a significant recent impact in San Antonio as the city is the first major metropolitan area for handling evacuations from Houston, Corpus Christi, and the southern Texas populous. The EOC is currently scheduled for completion and to begin operation in November of 2007.
For effective management of the proposed San Antonio ICM corridor, TxDOT proposed coordination with the EOC to handle major corridor affecting incidents. For example, such events could include hurricane evacuations or long-term road closures involving a hazardous material spill. TxDOT is proposing that a TransGuide console be integrated into the EOC to provide access to TransGuide video and execute an incident response on DMS and LCS signage. The TransGuide EOC console will also provide a backup control center in case of an event that resulted in the closure or evacuation of the TransGuide facility.
2.2.9.5 Proposed Near-Term Network Improvements
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There are currently several improvements underway or in planning for the major networks within the region. These improvements and changes will have a direct impact on the ICMS and must be taken into account during design and planning. The improvements that affect the corridor are listed in Table 14 and are organized by network.
| Expressway Network |
|
|---|---|
Arterial Network |
|
Transit Network |
|
2.2.9.6 Regional ITS Architecture Review
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The San Antonio ICM team has conducted a high-level overview of the San Antonio regional ITS Architecture. The regional architecture provides a means for effective planning and management of ITS approaches and assets within the San Antonio Region. The ICM approach provides a broader view of transportation management. The Regional ITS Architecture provides detailed guidance for implementation and development of regional transportation management.
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The San Antonio Regional ITS Architecture defines major National ITS Architecture elements to include Advanced Traveler Information Service (ATIS), ATMS, public transportation, emergency management and maintenance operations. Market packages have been defined in these areas.
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The TransGuide facility provides data integration and information sharing on a real-time basis. Agencies operate systems autonomously in response to transportation conditions.
-
Incident management is centrally coordinated within TransGuide. Agencies coordinate response measures and efforts while maintaining autonomous control of agency systems and assets.
As of this writing, the San Antonio Regional Architecture is under revision. The San Antonio ICM corridor committee will provide input to this revision to ensure ICM is considered in the ITS Architecture. The opportunity exists to integrate ICM and regional ITS Architecture concepts to provide a blended regional transportation plan. The IH 10 corridor development project will provide ICM concept inputs to the Regional ITS Architecture development team. The current anticipated changes to the Regional ITS Architecture fall into the following areas:
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Traffic Management Service Area
-
Emergency Management Service Area
-
Maintenance and Construction Service Area
-
Public Transportation Service Area
-
Traveler Information Service Area
-
Archived Data Management Service Area
2.2.9.7 Individual Network and Corridor Problems, and Issues
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Each network in the corridor has certain problems and issues that affect their overall success. Two major issues that affect each of the networks are listed below.
-
Congestion: Travel on all networks has and will continue to experience more congestion in the next few years. However, due to space limitations and other issues, adding capacity to these networks is not always possible. Instead, the improvements should focus on how to use their current networks in the most effective and efficient way possible.
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Traveler Information Systems:Another issue involves the delivery of accurate, current information to the traveling public. Currently, each of the three agencies responsible for the networks maintains websites that contain certain information about their respective networks. However, there is currently no source that provides information from multiple networks to travelers from one central location.
During several meetings and workshops, the stakeholders also identified additional issues and needs that involved individual networks, as well as the corridor as a whole. These needs that were derived from these issues are summarized in Table 3
2.2.9.8 Potential for ICM in the Corridor
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The IH 10 corridor is affected by several unique issues that make it a prime candidate for ICM. The corridor links the downtown San Antonio central business district with residential areas, commercial development areas, educational institutions, and the medical center complex in the northwest quadrant of San Antonio. In addition to the normal business activity in the central business district, downtown San Antonio is the location of the Riverwalk (the most visited tourist destination in Texas) and the Alamo. Six Flags Fiesta Texas, The Rim, UTSA, and the Shops at La Cantera, which also attract numerous visitors, are all located along the corridor. These locations are linked by the IH 10 corridor. Other major traffic generators in the corridor area include the South Texas Medical Center, the USAA headquarters and Valero Energy headquarters.
Current and planned construction projects along IH 10 impact the traveling public on a daily basis. Currently, the IH 10/Loop 410 Interchange is under construction. This project includes the construction of eight direct connecting ramps and the widening of the main lanes of both expressways. The interchange project construction is anticipated to be complete in late calendar year 2007. IH 10 is being widened between Loop 410 and the downtown area, from three lanes per direction to five lanes per direction. This project includes the reconstruction of all grade separated intersections along the corridor. These signalized intersections have been operated historically by TxDOT, but as part of the current construction, they will be built to CoSA specifications and turned over to the CoSA for operations and maintenance following the conclusion of the project. Construction will begin in early 2007 on IH 10 from Huebner Road to UTSA Boulevard, just south of the IH 10/Loop 1604 interchange. This project is being done to support the planned construction of a tolled managed lane system on Loop 1604, which will include the reconstruction of the IH 10/Loop 1604 interchange. The Huebner to UTSA project will also include intersection improvements that will allow TxDOT to transfer ownership and operation of the signalized intersections to CoSA.
TxDOT is responsible for roadway maintenance for arterial roadways that are on the state highway system. However, per Texas state law, for arterials in cities with populations greater than 50,000 the city is responsible for operation of the traffic signals after they have been constructed by TxDOT. For communities with populations less than 50,000, TxDOT continues to operate the traffic signals following construction. In the corridor area, Fredericksburg Road is on the state highway system (Spur 345), as are Northwest Military Highway (FM 2696) and Bandera Road (SH 16). Fredericksburg Road intersects IH 10 near the downtown IH 10/IH 35 interchange and parallels IH 10 to the west for approximately nine miles. The traffic signals at the near downtown Fredericksburg Road/IH 10 signalized intersection are operated by TxDOT. The signalized intersections along Fredericksburg Road are operated by CoSA. However, through a small community located near the IH 10/Loop 410 interchange, Balcones Heights, the Fredericksburg Road signals are operated by TxDOT. TxDOT uses NEMA controllers, and CoSA currently uses 170 controllers, with plans to begin upgrading to 2070 controllers. Thus coordination of the traffic signals systems is a complex issue. TxDOT has historically operated the traffic signals at expressway frontage roads, but has turned several of the signals over to CoSA for operation to facilitate coordinated signal operation. As part of the current and planned expressway construction projects, responsibility for operation of additional/upgraded signals at frontage road intersections will be transferred from TxDOT to CoSA. Under the ICM project, the planned coordinated traffic signal operations will be facilitated, and the coordination of traffic signals across jurisdictional boundaries will be emphasized. Although no firm completion dates have been decided, the first communication infrastructure upgrades should begin in early 2008, with the downtown central business district being the first location, and the ICM corridor is a priority for selections after the business district is complete. There are also several city bond projects which will allow for upgrades and additional signals to be added in several different locations, with the initial planning for design complete in 2008. The 2070 signal upgrades are also scheduled to begin in 2008 with the ICM corridor again receiving a high priority.
2.3 Operational Policies and Constraints
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TThe following sections document the Operational Policies and Constraints for implementing ICM within the IH-10 Corridor.
2.3.1 Corridor Vision and Mission
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San Antonio stakeholders have developed the following ICM vision:
San Antonio ICM Vision
Provide seamless multi-model corridor operations to provide effective and reliable transportation by providing improved safety and incident management, and more persuasive and timely traveler information.
San Antonio is unique among the eight selected ICM Pioneer sites. It is clearly the smallest urban area of the selected ICM teams, being nearly half the size of the next largest ICM Pioneer site of San Diego, California. As the ICM approach to traffic management advances and the necessity for its use as a solution to combat growing congestion continues, San Antonio’s ICM pioneer site experience will be extremely valuable in shaping ICM concepts on a broad scale for a significant number of cities that are small and medium sized urban areas. Therefore, San Antonio’s mission as a Pioneer site is to be the model for ICM deployments in smaller to medium sized cities.
2.3.2 Corridor Goals and Objectives
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Reviewing the individual stakeholder agency mission statements and objectives, a number of common themes were identified to develop the corridor goals and objectives. To achieve the San Antonio corridor vision, the following goals and objectives have been identified for the ICM approach in the San Antonio corridor:
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Provide effective and reliable transportation
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Improve safety
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Provide wider range of incident management
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Provide broader and more timely traveler information
Table 15 below maps each of the identified agency mission statement and goal themes to the corridor objectives. For example, improved traveler information and effective and reliable transportation across multiple networks will allow for more flexibility in a choice of transportation mode.
| Agency Mission Statement or Goal Theme | Provide effective and reliable transportation | Improve safety | Provide wider range of incident management | Provide broader and more timely traveler information |
|---|---|---|---|---|
| Effective and efficient transportation of people and goods (mobility) | √ |
|
√ |
√ |
| Safety |
|
√ |
|
|
| Quality and excellence that result in high customer satisfaction for the traveling public | √ |
√ |
√ |
√ |
| Flexibility in a choice of transportation mode | √ |
|
|
√ |
| Reduced congestion and improved reliability | √ |
√ |
√ |
√ |
| Interagency coordination | √ |
|
√ |
|
| Improvement in the quality of the infrastructure/transportation network | √ |
√ |
|
|
| Innovative and creative use of engineering and technology | √ |
|
√ |
√ |
| Improved cost efficiency | √ |
|
|
|
The San Antonio ICM solution strives for improvements in these areas across each of the networks that make up the corridor. Strategies and approaches to meet these objectives will be identified from a corridor perspective.
2.3.3 Application of ICM Approaches and Strategies
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The San Antonio region will focus on three primary networks as part of its ICM effort. Those networks are TxDOT’s expressway system, the city’s arterial signal system and VIA’s transit system. During meetings and workshops the stakeholders identified several tactics, as defined by the ICM RFA, which could be used to support the proposed strategies. The goal of these tactics was to help meet the high level needs identified in the proposed corridor. The needs identified are shown in Table 16.
| ICM Needs |
|---|
After hours operational procedures for the arterial traffic operations as CoSA staff unavailable for 24/7 operations. |
Method for sharing computer aided dispatch system data between the City of San Antonio, Balcones Heights, Castle Hills, Leon Valley, and Shavano Park Police Departments. |
Need for seamless traffic signal system control along corridor arterials. |
Automated notification during incident scenarios for VIA from external agencies. Current information exchange is accomplished manually. |
Central control for all devices. Communications network infrastructure requires update. |
Improved coordination with Balcones Heights, Castle Hills, Leon Valley, and Shavano Park Police Departments for Incident Management. |
Procedure for notifying travelers of modal shifts without violating TxDOT policy preventing route guidance on DMSs. |
Extended usability of entrance ramp DMS. |
Addition of red-light enforcement cameras. |
Improvement of communication network to traffic signals. |
Pre-planned timing patterns for specific events and scenarios. |
Signal priority system for buses. |
Real-time arrival update signs at certain bus stop locations. |
Formal procedure for information and data sharing system. |
Formal procedure for communication between agencies. |
Decision support system available to all agencies. |
Coordinated operations for several construction projects throughout the corridor. |
These tactics were separated into two groups of approaches; the Network Management Approach and the Corridor Management Approach. A high-level functional diagram of these tactics in provided in Figure 7, and a detailed explanation is contained in the following section.

Figure 7. High Level Functional Diagram of ICMS Tactics. Source: Texas Department of Transportation
Network Management Approach
The following are examples of network management tactics to be employed by the agencies responsible for that roadway network.
Tactic 1 - Expansion of CoSA’s Traffic Signal System
There are 163 frontage road traffic signals within the CoSA city limits. CoSA currently maintains and operates 26 frontage road intersection traffic signals. An additional 38 frontage road traffic signals are in various stages of design and construction to convert them to CoSA standards. These signals will be taken over by CoSA for maintenance and operation upon completion of construction. The remaining 99 frontage road traffic signals will be converted to CoSA design standards as funding allows, following the same timeline described in Section 2.2.9.8 This transferring of the maintenance and operation of frontage road traffic signals is part of a mutually agreed upon objective to achieve a seamless CoSA Traffic Signal Management System.
TxDOT has turned over the traffic signal at one interchange in the corridor area, IH-10 and Huebner, to CoSA for Maintenance and Operation. The traffic signal at the intersection of Loop 410 and Fredericksburg Rd. has been identified as one that will be converted to CoSA designs standards. Once the conversion is complete it will be added to the existing Fredericksburg Rd. traffic signal system and will provide seamless operation between IH-10 and Loop 410.
TxDOT is working with CoSA to develop an area wide fiber and communications sharing plan that will include allowing CoSA’s traffic signal controllers to use TransGuide’s fiber network to transmit data from the signal controllers to its operations system at the TransGuide Operations Center. Signal controller vehicle count and occupancy data, as well as video snapshots from the VIVDs, will be available for use by the ICMS. An interface from the CoSA signal operations system to the TransGuide Data Archive will be developed. This integration is scheduled as part of CoSA communication upgrade, and will begin in the downtown central business district in early 2008.
Another recent expansion to the Traffic Signal System in the corridor was the addition of red light enforcement cameras at certain intersections. These cameras will help to promote safety in the corridor and to reduce the number of accidents caused by running red lights. Each intersection that contains a red light enforcement camera will be marked with a sign similar to the one shown in Figure 8 , so that oncoming traffic will be aware of its presence.

Figure 8. Red Light Enforcement Sign. Source: Texas Department of Transportation
Tactic 2 - Entrance Ramp DMS
IH-10 in the corridor study area has continuous frontage roads that parallel the IH-10 main lanes. The continuous frontage roads serve as a supplemental network for the expressway system, and offer a unique opportunity for using ITS to balance the flow of traffic between the frontage roads and main lanes during congested conditions. All entrance ramps from the continuous frontage roads to the expressway main lanes are instrumented with a DMS that consists of two lines of 12 eight-inch characters. TxDOT is responsible for the operation of the frontage road DMS. Frontage road entrance ramp DMS are currently used to keep traffic on continuous frontage roads when incidents on the main lanes has traffic backed up significantly. TxDOT will work with CoSA to enhance the use of the entrance ramp DMS to provide drivers with arterial traffic information. The expected result is that drivers can make an informed choice of taking an arterial-based route or an expressway route based on real time traffic information.
All entrance ramps in the corridor area instrumented with the frontage road DMS are also equipped with a detection device, either a loop detector or a microwave sensor. The data from the entrance ramp detection devices is transmitted to the TransGuide ATMS system, and is used to provide data for the Incident Detection Algorithm. This data is then stored in the TransGuide Data Archive. The detection device provides vehicle counts and occupancy data. The entrance ramp detection devices are operated and maintained by TxDOT. The signalized intersections in the corridor are instrumented with a VIVD system. The traffic signal VIVD system units provide vehicle count and occupancy data to the signal controllers at the intersection. This data will be transmitted to the CoSA Signal Operations system located at TransGuide.
This will allow the ICM team to develop an application that will incorporate expressway travel times, adjacent signalized intersection delay calculations, entrance ramp traffic volumes and intersection traffic volumes. This data can then be used to place messages on the existing entrance ramp DMS to provide the traveling public with advisories that will direct drivers to remain on the frontage road during congested periods when overall vehicle throughput can be improved by balancing the flow of traffic on the expressways with the frontage roads.
Expanding the use of entrance ramp DMSs to provide this type of information will assist in balancing the flow of traffic and increasing the overall vehicle throughput between the expressway main lanes and the continuous frontage roads in the corridor study area. The ability to use the entrance ramp DMSs in this manner provides San Antonio’s ICM team with a unique opportunity to improve traffic conditions on expressways, continuous frontage roads and arterial streets.
Tactic 3 - Network based Advanced Traveler Information Systems
Traveler information is provided for the expressway network through the use of DMS. In addition to incident and lane closure information, travel times have been displayed on San Antonio DMS since 1999. Expressway incident information, lane closure data, travel times, and video snapshots are available on the TransGuide Internet site. Video from the TransGuide CCTV system is shared with local media through an external access video switch.
TransGuide also provides travelers with information about delays due to railroad operations that cross expressway access or frontage roads. This information is provided by the Advanced Warning to Avoid Railroad Delays (AWARD) program. There are several arterials that cross IH-10 in the corridor area that can be impacted by a train traveling in a north south direction on tracks that parallel IH-10. A slow moving train can block the crossings traffic for up to 30 minutes causing a potential backup onto IH-10 in some areas.
VIA’s web site provides Route Service, which includes features such as a personal route planner, bus schedules, fares and passes, and express services; Accessibility Service, which includes features such as transit services for passengers with disabilities, reduced fares, bus schedules to special events and venues; and Rider News, which includes features such as service interruption alerts due to construction, weather, traffic accidents, and other road conditions. VIA is in the process of installing “On Street” passenger signs that provide up-to-date bus arrival information based on the present location of the bus in relation to the destination location and the speed of the bus. The On Street Passenger Information signs will use the existing infrastructure of the AVL System and the 800 MHz EDACS radio system to transmit the arrival data. The first sign was deployed in early 2007 near the VIA headquarters. Approximately ten additional On Street Passenger Information Signs are being planned for deployment at transit centers and park and ride lots in the metropolitan area. It is likely that signs will be located at the Crossroads and University Park and Rides and at the Medical Center Transit Center, all within the ICM corridor. A full deployment of signs will accompany the BRT deployment that will be completed in 2012.
CoSA’s web site provides real time traffic incident reporting from the Police Department, street closures from the Public Works Department and emergency preparedness information from the Office of Emergency Management on events such as fire, flood and thunderstorms, hazardous materials accidents, hurricanes and tornados, winter storms, and acts of terrorism.
In addition, the information from the TransGuide Internet site, as well as information from CoSA and VIA will also be integrated into a mobile device web site that can be viewed with PDAs, cell phones or other mobile devices capable of internet connectivity.
Corridor Management Approach
The following are examples of corridor management tactics employed by the agencies that operate in the IH-10 corridor. In addition to these tactics, there are several integration projects that are currently being undertaken that have enhanced the region’s ability to operate a successful ICM corridor.
Tactic 1 - Co-location at TransGuide
The benefits of co-location of transportation (TransGuide and CoSA), transit (VIA) and incident response (SAPD) agencies at TransGuide are well established. Currently, TxDOT operations staff conducts expressway operations for the San Antonio region from the TransGuide Operations Center. The CoSA Public Works Department also conducts traffic signal operations from TransGuide. VIA Metropolitan Transit conducts bus dispatch operations from TransGuide. This includes the fixed route buses as well as the VIA Trans operations. Finally, the San Antonio Police Department performs 911 traffic incidents dispatching from the TransGuide Operations Center.
At present, VIA's controllers get the information real-time at TransGuide, and then they notify the dispatchers at VIA's central dispatch on the 1st floor operations area, who then send text messages to the vehicle operators. Central dispatch can also send messages to riders using one-line crawl message signs that are on board the buses.
Tactic 2 - Enhanced Traffic Signal Control:
The ICM corridor is a prime candidate for utilizing traffic responsive operation of the traffic signals along the arterials and frontage roads. Traffic responsive operation allows a system of traffic signals to change predetermined timing plans in response to vehicle speeds, volumes, densities, and occupancies along the corridor. The characteristics of the traffic stream are measured by system detectors placed at the entry points into the system as well as between major intersections within the system. Once the characteristics of the traffic crossing the system detectors reach a user defined threshold, a user specific timing plan can be called. In the case of the Fredericksburg Road corridor, system detectors could be placed on key exit ramps from IH-10 to measure the volume of exiting traffic. If this volume exceeds a threshold value, which would be set at a level that would be experienced under normal traffic conditions, traffic signal operations can be alerted, allowing them to switch to a timing plan to account for the increased diverting traffic. This would also allow for pre-planned incident management timing patterns that could be used to manage the flow of traffic in the event of an incident on an arterial, or and incident on an expressway that caused large amounts of traffic to exit onto the same frontage roads and arterials.
The sensors to detect traffic conditions within the corridor are currently not installed on arterials. Long-term the San Antonio Corridor envisions deploying probe data collection sensors to provide travel time data to improve data for the ICM decision support system. In the event these sensors cannot be deployed, the 2070 deployment will provide improved arterial traffic volume information. In addition, traffic video and image snapshots from VIVD detectors would be available to CoSA traffic operators to visually inspect traffic conditions. Currently, San Antonio will use the existing incident data provided by the City of San Antonio Police Department that is already integrated into the TransGuide ATMS. Incidents reported on or in the immediate vicinity of the corridor will be captured by the decision support system and reported to traffic operations to select signal timing patterns and to guide corridor operations.
Tactic 3 - Sharing of Real Time Data and Joint Use of Data Archive
SAPD incident dispatching is performed directly from the TransGuide operations center. As described previously, SAPD coordinates with TxDOT and other TransGuide operations staff to provide an effective incident response. This includes coordination of major road closures and the diversion of traffic to alternate routes. Since 1997, TransGuide has received real-time data feeds from SAPD containing traffic-related dispatches. The information includes the location of the incident as well as other incident information. Within TransGuide, this data is integrated into the TransGuide incident data stream. Once integrated, the data is available to both TransGuide operators (through their interactive consoles) and to the public via TransGuide’s web site.
Since 1996, TransGuide has shared video with the local media and the general public by broadcasting live video using a 1,000 watt Low Power Television transmission. TransGuide has provided video switching equipment that allows external agencies camera selection ability. 20 channels of video are broadcast simultaneously. TxDOT has agreements in place with the three local network affiliates and one dedicated local cable news channel for this video access.
The components making up the real time data, including traffic measurements and incident management data, are written to local storage moments after the data is read from roadway devices or dynamically produced by the traffic management system. This data is then made available in a number of locations in the network for internal and external uses. Since 1997, TransGuide has also made available archived lane data (20-second speed, volume, and occupancy data from each loop detector) to consultants, university researchers, and the general public. The data is stored in compressed file format. A set of web services designed to utilize the Center-To-Center (C2C) system has been running in production at TransGuide since January 20, 2007. These services will be used as a means of delivering information products produced from this data. Similarly, the presence of an Extranet in TransGuide will facilitate direct access to data stores for corridor management partners as well as emergency management organizations and university researchers engaged in TxDOT projects.
In addition to the SAPD, integration with Computer Aided Dispatch systems in the local municipalities of Balcones Heights, Castle Hills, Leon Valley, and Shavano Park will help improve incident management operations from the TransGuide operations center. Integration of this data from these corridor municipalities in real-time will alert operations personnel of potential incident events and improve incident response and clearance times within the corridor.
The final result of this network of real-time data and data archive would be a decision support system that would be available to each stakeholder organization. This support system would provide specific data types to different organizations, allowing them to view data from other organizations that would be the most useful to them. This would be used to aid in decision making and improving the overall flow of traffic throughout the corridor. Figure 9 below shows the concept for the ICM decision support system. Utilizing the C2C infrastructure, outside organizations can feed data into the TransGuide C2C Sever, where it can be combined with the real-time and archived data already located at the TransGuide ATMS. This data is supplied to the decision support system, where it is then made available through the C2C web services in place, to stakeholder organizations that have a need for the data. Once each stakeholder organization has obtained any necessary data, it may then be made available through the organization websites described in Tactic 3. This data can also be used to send information from all stakeholders to the Mobile Device information system site.

Figure 9. Decision Support System for ICM. Source: Texas Department of Transportation
Tactic 4 - Personal Emergency Transportation Plan
The personal emergency transportation plan will consist of a website that provides travelers with the ability to plan alternate routes for their most common daily commutes. This website will use data provided by all of the stakeholders, and will be linked to each of their respective websites. Travelers will be provided, by entering beginning and ending addresses, with directions using the expressway network, arterials and VIA bus routes. These routes can be updated as necessary due to construction, or VIA route or schedule changes, by logging back into the personal emergency planner website. The results can be saved and printed out by travelers so that they will be on hand and easy to find. The traveler will continue to use their preferred method of obtaining traffic information, local news, traffic websites, radio, etc., to find out if there are any incidents or construction closures along their normal routes. In the event of expressway closures, arterial closures, or even automobile issues, the traveler will easily and immediately know the next best route to take. By visiting the personal emergency plan website ahead of time, travelers will always have the necessary information available to them. This will allow them to continue with their normal day with as little delay and inconvenience as possible. By knowing alternate routes ahead of time, the travelers can also avoid areas already becoming backed up or congested, thereby minimizing the delay for other travelers as well.
Tactic 5 - Expanded Congestion Management program
The TransGuide system has been in operation since July of 1995. The initial COO did not include congestion management, i.e., a proactive transfer of information to the traveling public regarding non-incident related traffic conditions. Shortly after the TransGuide system became operational in July of 1995, "Congestion Scenarios" were implemented. These scenarios display messages on DMSs prior to areas of heavy congestion. The message displayed is typically "CONGESTION AHEAD: USE CAUTION". TransGuide operations staff observed a smoother flow of traffic in areas of recurring congestion while the congestion scenarios were running. However, like many other areas, there were public complaints about message signs telling them what they already knew - that they were in congestion. The messages originally included an approximate distance ahead the driver could expect to slow down due to congestion. The display of the approximate distance was discontinued due to the dynamic nature of congestion requiring constant modification of the message. The TransGuide system was initially deployed in the downtown area of San Antonio. The beginning or ending of a congestion queue was in the area covered by TransGuide, but rarely both the beginning and ending. With the expansion of TransGuide on IH-10 and Loop 410, it became possible to observe both the beginning and ending of the congestion queue. The traveling public can be informed of the beginning and ending of the queue using the DMS. An example message on in bound IH-10 would be "CONGESTION AHEAD: FROM WURZBACH: TO CROSSROADS” and "USE CAUTION" (see Figure 10). Due to the dynamic nature of congestion queues, the operations staff must closely monitor the limits of the queue, and modify the message when needed.

Figure 10. Typical Congestion Message. Source: Texas Department of Transportation
TransGuide implemented the automated display of travel times on DMS in 1999. This process uses the point travel speeds from loop detectors, video detection systems, and radar detection systems, and the distance covered by each, to determine the estimated travel times from a DMS to major intersections and/or interchanges. These messages are displayed on the majority of the overhead DMS on the expressway main lanes from 6 a.m. through 10 p.m., seven days a week. The identical travel time algorithm is used to display travel times on the TransGuide web site. A typical travel time/congestion limit message is "CONGESTION AHEAD: FROM WURZBACH: TO CROSSROADS" and "TRAVEL TIME TO: LOOP 410 10-12 MINS: IH-35 20-22 MINS" (see Figure 11).

Figure 11. Typical Congestion/Travel Time Message. Source: Texas Department of Transportation
TxDOT will additionally use DMS for the display of comparative travel times between alternate routes that span both expressway and major arterial roads. This will be especially effective for balancing traffic along parallel routes, such as Fredericksburg Road and IH-10, as travelers approach the decision point for selecting a route. In the event of a major accident or other event that results in significant or full closure of a route, DMS will be used to notify travelers of the event and when applicable, the message will include recommended alternative routes. For ICM, TxDOT will modify its existing DMS usage policies to include recommended alternative routes on DMS. ICM Operations will monitor that suggesting alternate routes or comparative travel times do not result in a significant portion of traffic rerouting to the extent that it results in an adverse over balancing of traffic volume on the suggested alternative route or the route with the “advertised” reduced travel time.
Under the Model Deployment Initiative, TransGuide implemented the AWARD program. The AWARD system is an ATIS implementation designed to help motorists avoid delays due to railroad operations that cross expressway access or frontage roads. There are several arterials that cross IH-10 in the corridor area that can be impacted by a train traveling in a north-south direction on tracks that parallel IH-10 in the corridor area, approximately one mile to the east of IH-10. The slow moving train can block the crossing’s traffic for up to 30 minutes. Figure 12 presents a conceptual view of the AWARD system.

Figure 12. AWARD System Concept. Source: Texas Department of Transportation
The system includes Doppler radar sensors placed at selected locations along the railroad track to detect the presence, speed and length of trains before they approach grade crossings. Data from the sensors is transmitted to the TransGuide Operations Center where computer programs calculate the predicted time and duration that grade crossings at or near expressway exits will be blocked. This information enables TransGuide operators to control changeable message signs placed at strategic locations along the expressway to alert motorists of potential delays ahead and allow them to select alternate exits. An AWARD information page (see Figure 13) has been added to the TransGuide Web page that displays railroad crossing delay information.

Figure 13. AWARD Web Information Page. Source: Texas Department of Transportation
The AWARD system operates independently of railroad signals or communications. System software was implemented with a modular, object-oriented architecture so that additional sensors and crossings can be added easily. These crossings are located within the IH-10 corridor and their sensors are scheduled to be upgraded by late 2007. The location of these sensors will allow them to provide railroad crossing delay information for the arterials in the corridor area. The locations of these sensors and the crossings they provide information for are shown in Figure 14.

Figure 14. AWARD Sensor and Crossing Locations. Source: Texas Department of Transportation
The congestion management messages shown in Figure 11 represent a significant shift in TransGuide's COO that provides an opportunity to positively impact the growing congestion problems in San Antonio. This places additional responsibilities on the operations staff, because congestion is a moving target. In order to minimize the impact to the operations staff, the congestion management program has been integrated with the TransGuide system in as automated a way as possible (see Figure 15).

Figure 15. Travel Time DMS Display. Source: Texas Department of Transportation
These tactics can all be traced back to the four ICM approaches presented in Section 2.2.5. Table 17 below shows which approaches are utilized by each tactic describe above. (Some tactics may involve more than one approach.)
| Network/Corridor Tactic | Information Sharing | Improve Operational Efficiency | Promoting Modal Shifts | Manage Capacity and Demand |
|---|---|---|---|---|
Expansion of CoSA Traffic Signals |
√ |
√ |
|
√ |
Entrance Ramp DMS |
|
√ |
√ |
√ |
Network Based ATIS |
√ |
|
√ |
|
Personal Emergency Transportation Plan |
√ |
√ |
√ |
√ |
Co-Location at TransGuide |
√ |
√ |
|
|
Enhanced Signal Control |
|
√ |
|
√ |
Sharing of real-time data and joint use of data archive |
√ |
√ |
|
√ |
Expanded Congestion Management Program |
|
√ |
√ |
√ |
2.3.4 Comparison of ICM Concept Asset Requirements with Current and Potential Assets
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Based on what will be necessary to implement the proposed tactics and reach the goals of ICM, each organization will need some additions or improvement to their existing networks. There will also be a need for a better integration between these existing networks. The major improvements and additions that will be necessary are shown in Table 18. Items highlighted in grey are already in progress, or are scheduled to begin soon. The remaining items, as of now, do not exist, and are not scheduled as part of a near-term existing project. However, these items will be required for the ICM strategies and will be completed as necessary.
| TxDOT | CoSA | VIA | |
|---|---|---|---|
Expansion of CoSA Traffic Signals |
N/A |
|
N/A |
Entrance Ramp DMS |
|
N/A |
N/A |
Network Based ATIS |
|
N/A |
|
Personal Emergency Transportation Plan |
|
|
|
Co-Location at TransGuide |
N/A |
|
N/A |
Enhanced Signal Control |
N/A |
|
N/A |
Sharing of real-time data and joint use of data archive |
|
|
|
Expanded Congestion Management Program |
|
|
N/A |
2.3.5 Corridor Concept Operational Description
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The IH-10 corridor consists of numerous agencies with unique and distinct corridor responsibilities. Leadership of the corridor will be conducted via the existing San Antonio ITS Technical Committee consisting of representatives from each of the corridor stakeholders. The committee’s charter is to provide corridor guidance, address fiscal concerns, plan corridor project development, provide transportation management integration, and promote transportation modal transition. The committee’s intent is to provide corridor executive oversight. Agency representatives are appointed by the committee to manage corridor daily operations.
Corridor operations are conducted at the central location of the TransGuide facility. This facility provides integration and control functionality required for successful management of the ICM concept. ICM operations and decisions are carried out in a similar manner to normal day-to-day operations. Agency integration exists to accommodate corridor wide decision support mechanisms for transportation management.
Agency representatives are appointed by the corridor committee for the purpose of overseeing daily operations. The corridor transportation issues are effectively coordinated by this committee. Each agency representative is responsible for providing the corridor support and interface to their respective agency accordingly.
As previously described, the TransGuide facility will host the corridor operations. Most decisions in relation to corridor operations will be managed through the TransGuide facility. Assigned agency staff is responsible for the daily operations, response scenarios, administration, and corridor improvement development. The TransGuide facility will maintain 24/7 operations on a normal basis. ICM agency representatives will monitor transportation fluctuations and implement scenarios, real-time decisions, and provide transportation guidance as required.
Performance measurement plays a key role in the development of the corridor. Integrated data mining and archiving conducted by the corridor management team will provide useful transportation management, transportation engineering and corridor trend models and reports to both the corridor committee and operations staff.
Operations, communications, software, voice and data systems will be integrated to facilitate decision support. A great deal of integration necessary to provide an improved decision support mechanism exists currently with the TransGuide system. Technology protocols will comply with NTCIP and C2C standards in place today. It is not anticipated that new standards will be developed for the sole purpose of the IH-10 integrated corridor.
A key focus of the corridor is to provide real-time transportation updates to the traveler. Traveler information will be updated via DMS message signs, TransGuide web page, small device updates and local media. The goal is to provide the traveler with enough information as to increase their awareness of transportation options and influence the traveler to choose different modes of transportation based on transportation conditions.
The San Antonio integrated corridor is envisioned as a seamlessly integrated operation. Improved mobility across the transportation networks is the primary objective. The intent is to mold the corridor user’s viewpoint into a perception that the IH-10 integrated corridor provides successful incident management, ease and frequency of modal shifts, and accurate and useful information.
2.3.6 Alignment with Regional ITS Architecture
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The IH 10 integrated corridor team has conducted a high-level overview of the San Antonio regional ITS Architecture. As stated previously, the regional architecture provides a means for effective management of ITS assets within the San Antonio region. Major points of the assessment are as follows:
-
Provide effective and reliable transportation
-
Improve safety
-
Provide wider range of incident management
-
Provide broader and more timely traveler information
During the time this COO was developed, the San Antonio Regional Architecture was under revision by Kimley-Horn and Associates. The San Antonio corridor committee has provided input to this revision. The opportunity exists to integrate ICM and regional ITS Architecture concepts to provide a blended regional transportation plan. The current anticipated changes to the Regional ITS Architecture fall into the following areas:
-
Maintenance and Construction Service Area - The new revision for the Maintenance and Construction Service Area provides linkages for managing the Work Zone. Information gained from the implementation of this work package will allow integrated decision making for the integrated corridor.
-
Public Transportation Service Area - Public Transportation Service Area provides linkages with the ICM concept with the definition of the Multi-modal Coordination market package. The market package is focused on coordination between VIA, Kerrville Bus Company and other private transportation providers. A generic model is in place for transit management, the Community Council of Southwest Texas, and rural transportation operations centers.
-
Traveler Information Service Area- Interactive Traveler Information will be made available via the interactive Traveler Information market package. Information provided by the TxDOT 511 system will be available to travelers via personal computing devices.
-
Archived Data Management Service Area - ITS Data Warehousing is included in the new revision. Data Archiving from the regional architecture will provide the foundation for the ICM data integration. Information from the Data Warehouse may be utilized for studying transportation trends, transportation engineering and assist in the development of future ITS and roadway projects.
Kimley-Horn and Associates have reviewed a preliminary revision of this COO. Kimley-Horn will ensure the upcoming revision of the San Antonio regional ITS architecture includes the necessary market packages to implement the proposed network and corridor tactics. The ICM effort with comply with the upcoming revision of the architecture that is expected to be completed in the summer of 2007. ICM is not intended to replace or conflict with established Regional ITS Architecture plans and procedures. In fact, the ICM concept is meant to enhance and supplement the Regional ITS Architecture. Future considerations made for the corridor must take into account and coordinate with the Regional ITS Architecture. An enhanced or integrated ICM and Regional ITS Architecture is meant to increase information sharing, agency inter-operability and system integration.
2.3.7 Implementation Issues
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Implementation issues that could affect the successful ICM deployment have been identified below. In addition to the issues, a mitigation strategy has been developed to address the concerns. The San Antonio ITS Technical Committee will be responsible for reviewing the implementation risk and executing the mitigation strategy. When necessary, the mitigation strategy will be revised and adapted. As new implementation issues are determined, corresponding mitigation strategies will be developed and the issues will be tracked by the San Antonio ITS Technical Committee. Identified implementation issues fall into three areas: Operational, Technical, and Institutional.
Operational Issues
Operational issues affect corridor operational policies and procedures. This includes the operation of external agency devices, signal timing, and bus scheduling. Table 19 below lists the identified issues and corresponding mitigation strategy.
| Operational Issue | Mitigation Strategy |
|---|---|
Little or no coordination of incident management with smaller local municipality police departments. |
The stakeholders will work with individual municipalities to improve communication and integrate data into the shared data system. |
CoSA staff unavailable for 24/7 operations. |
During emergency situations, members of the staff can be contacted to respond. |
Technical Issues
Technical issues affect how corridor operations are implemented. Technical issues include system integration, hardware accessibility, protocol standards utilized, and other technological issues that prohibit information sharing or automated corridor operations. Table 20 below lists the identified issues and corresponding mitigation strategy.
| Technical Issue | Mitigation Strategy |
|---|---|
No method for sharing computer aided dispatch system data between the City of San Antonio, Balcones Heights, Castle Hills, Leon Valley, and Shavano Park Police Departments. |
Once agreements are in place for the sharing of incident data, technical integration of the systems will be implemented similar to the current integration of SAPD incident data. |
Lack of seamless traffic signal system control along corridor arterials. |
Traffic signals along the corridor will be upgraded and control given to CoSA. This will provide them with the ability to seamlessly control the signals as a network. |
Automated notification unavailable during incident scenarios for VIA from external agencies. Current information exchange is accomplished manually. |
If verbal notification remains sufficient, no changes will need to be made. In the event that an automated system becomes necessary, one could be integrated into their current system. |
Not all devices centrally controllable. Communications network infrastructure requires update. |
CoSA is currently in the process of updating and expanding their signal communication system. |
Institutional Issues
Institutional issues relate to the interagency agreements and coordination that limit or prohibit the proposed corridor institutional coordination. Table 21 below lists the identified issues and corresponding mitigation strategy.
| Institutional Issue | Mitigation Strategy |
|---|---|
Little or no coordination with Balcones Heights, Castle Hills, Leon Valley, and Shavano Park Police Departments for Incident Management. |
TxDOT and CoSA will work with agencies to establish institutional agreements and policies for sharing incident information. |
TxDOT policy prevents route guidance on DMSs. |
DMSs will be used to inform travelers of traffic situations, but will not provide specific alternate route information. |
2.3.8 ICM Concept Institutional Framework
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Implementation issues that could affect the successful ICM deployment have been identified below. In addition to the issues, a mitigation strategy has been developed to address the concerns. The San Antonio ITS Technical Committee will be responsible for reviewing the implementation risk and executing the mitigation strategy. When necessary, the mitigation strategy will be revised and adapted. As new implementation issues are determined, corresponding mitigation strategies will be developed and the issues will be tracked by the San Antonio ITS Technical Committee. Identified implementation issues fall into three areas: Operational, Technical, and Institutional.
-
TxDOT - San Antonio District
-
COSA
-
VIA Metropolitan Transit Agency
-
EOC
-
San Antonio Police Department
-
San Antonio Fire Department
-
SwRI
-
TTI
A key to success of the proposed corridor is that the above team is comprised of organizations/ agencies who have been working together for years to develop and maintain ITS systems in the San Antonio region. The TxDOT San Antonio TransGuide office will provide the ICM facility and corridor project management. The CoSA and VIA Metropolitan Transit (both of which have offices at TransGuide) will provide major program support in the areas of signals and bus transit.
The above representatives will form the governing body. The forum of the San Antonio ITS Technical Committee will be used to provide recurring meetings with the identified stakeholders to establish policy and operational procedures and to provide executive leadership and oversight. In addition, the governing body will develop inter agency agreements and manage fiscal and infrastructure planning. Currently, the existing body regularly coordinates transit operations that may affect operational, technical, or political issues for one or more agencies. The stakeholders envision continuing coordinated efforts in a more jointed and integrated effort through the ITS Technical Committee. The familiarity and relationship foundation already in place between stakeholder agencies will enhance and ultimately promote the success of the ICM plan for the San Antonio region.
| Agency/Service | Responsibilities | ICM Aligned Staff |
|---|---|---|
San Antonio Integrated Corridor Command Center |
• Coordinated operations |
|
EOC |
• Coordinated operations during emergency situations (evacuation, natural disasters, etc.) |
|
Texas Dept. of Transportation |
• Daily corridor operations |
• Agency/Service officer, administration, and technical support staff |
City of San Antonio |
• Daily corridor operations |
• Agency/Service officer, administration, and technical support staff |
VIA |
• Daily corridor operations |
• Agency/Service officer, administration, and technical support staff |
San Antonio Police Dept. |
• Law enforcement coordination |
• Agency/Service officer, administration, and technical support staff |
San Antonio Fire Dept. |
• Emergency management |
• Agency/Service officer, administration, and technical support staff |
TTI |
• Perform data analysis |
|
SwRI |
• Systems engineering |
2.3.9 Performance Measures and Targets
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In order to ensure that the San Antonio regional ICM deployment goals and objectives are met, performance measures and targets have been identified to objectively measure the success of the corridor. Table 23 below lists performance metrics that have been identified for each of the San Antonio corridor goals and objectives. These performance metrics will be monitored to evaluate the effectiveness in obtaining the ICM deployment goals.
| Goal | Performance Measure |
|---|---|
Effective and Reliable Transportation |
|
Safety |
|
Incident Management |
|
Traveler Information |
|
The San Antonio ICM corridor committee will review the performance metrics on a regular basis, by default this will be performed quarterly. Based upon the review of the meansures and reports from ICM operations staff, adjustments in ICM operations and tactics will be made. Performance measure reports will be added to the TransGuide Data Archive to automate the extraction of the data. TTI and other IT staff will assist with the collation of the data into a meaningful format that can be evaluated by the ICM corridor committee.
In addition to the performance measures identified above, it is important to develop a standard performance measure that can evaluate the success of ICM strategies for the corridor as a whole. An industry standard for a cross-network corridor performance index does not currently exist. San Antonio proposes to utilize both a corridor travel time index and corridor buffer time index. Both corridor indexes will be based on the summation of the volume weighted average of each network’s respective index value. These performance measures will provide insight into both the mobility and reliability of the corridor, weighting the individual network’s contribution to the corridor based on the volume of travelers. The corridor performance metrics will be generated and evaluated quarterly. The following equation shows the CorridorTTIndex (Corridor Travel Time Index).

The following equation is for the CorridorBufferIndex (Corridor Buffer Time Index).

3.0 SUPPORTED OPERATIONS
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This Concept of Operations (COO) was developed under the project titled “TransGuide Integrated Corridor Management – Stage 1” as part of the Federal Highway Administration’s (FHWA) Integrated Corridor Management program.
This section contains example scenarios for the ICM corridor and how the stakeholder organizations will respond to the described conditions. These scenarios are meant to show how the stakeholders within the corridor will use each of the suggested tactics and strategies to respond to traffic events that take place within and around the ICM corridor. Co-location in the TransGuide building allows for a very reliable and convenient channel of communication between agencies. TransGuide, VIA and SAPD all have stations on the operations floor of the building. This allows representatives from these three agencies to directly communicate with one another with very little effort, as well as providing each agency the ability to view live video from the TransGuide CCTV system. The City of San Antonio Traffic Management office is located on the second floor of the TransGuide building, and representatives from this office also have access to the operations floor when it becomes necessary. This co-location allows each of these stakeholder organizations to communicate continually during any operational scenario as well as during their respective daily operations.
The scenarios discussed in this section include the following:
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Daily Operational Scenario
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Scheduled Event Scenario
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Incident Scenarios (Minor/Major Traffic and Major Arterial)
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Transit Special Event (Fiesta) Scenario
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Sever Ice Storm Scenario
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Evacuation Scenario
3.1 Daily Operational Scenario
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The daily operational scenario focuses on the typical day-to-day operations of each stakeholder organization and their corresponding management strategies. It does not involve any incidents, planned closures, or any other non-routine events that could have an impact on traffic flow and management (expressway, arterial or transit).
Each stakeholder organization will maintain their network according to the current regulations and policies, with an emphasis on information and data sharing. The sharing of data will be used to allow each organization to make the best possible decisions as to how to manage their respective networks, as well as provide a base that other management techniques may be built upon.
| ICM Tactic | Agency | Responsibility |
|---|---|---|
Entrance Ramp DMS |
TxDOT |
TxDOT will use the entrance ramp DMS to inform drivers of any congestion or expected delays before they enter the expressway. |
Co-Location at TransGuide |
All agencies |
Co-location allows stakeholder organizations to easily communicate with one another about congestion conditions and impact across the networks. |
Network Based Advanced Traveler Information Systems |
TxDOT, CoSA, VIA |
Each organization is responsible for updating the information available to the traveling public to notify them of current travel times, transit routes, and schedules. |
Expansion of CoSA’s Traffic Signal System |
CoSA |
This will allow CoSA to have control of signal timing of major arterials in the corridor. This will allow a single agency to adjust signal timing from a corridor-wide perspective. |
Expanded Congestion Management Program |
TxDOT |
TxDOT will use congestion scenarios to inform travelers of current congestion conditions, as well as any expected travel times. |
Sharing of Real Time Data and Joint Use of Data Archive |
TxDOT, CoSA, VIA, other outside agencies |
Through the shared video feeds provided by TransGuide, several local news channels will broadcast live video to inform and update the public of conditions on the expressways. The sharing of real-time incident data, traffic conditions data, video, and other ITS data will also provide the decision support system for the stakeholder agencies. |
3.2 Scheduled Event Scenario
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The planned event in this scenario is a work zone to repair bridge joints over Loop 1604 and Tradesman Rd. This will require closing of all eastbound lanes. This repair is scheduled to take place starting at midnight on Friday and conclude no later than 5:00 PM on Saturday. Advanced notice through the TxDOT Public Information Officer will be given to the media for distribution to the public so that travelers can make plans to avoid the closure, helping to alleviate congestion and backup during the actual closure period. Figure 16 shows a timeline of the events that will take place during the scheduled event.
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TxDOT – Before the incident occurs, TxDOT will post messages on IH 10 DMS before the IH 10/1604 interchange and along Loop 1604E before the closure location informing drivers of the upcoming event and how it will affect Loop 1604’s eastbound lanes. Portable DMS signs will also be placed in appropriate locations. This information will also be made available on the TransGuide website and sent to any drivers subscribed to events in this area. During the event, the IH 10 and Loop 1604 DMS and LCS will instruct the drivers where to exit. TransGuide will coordinate with SAPD and TxDOT maintenance to have the lane closure contactor block entrance ramps to Loop 1604 before the closure. During the event, TransGuide will use the entrance ramp DMS to inform drivers of the affected traffic and suggest the use of an alternate route. A press release will also be made available prior to the event to inform the local media.
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CoSA – Prior to the event, CoSA will make information available through the CoSA website. CoSA traffic engineering staff, in advance of the event, will have defined alternative timing patterns along the frontage roads that will result in increased eastbound traffic flow. Should the traffic volume reach the current eastbound capacity, CoSA traffic operations will adjust the signal timing pattern to the pre-planned pattern for this event to accommodate the increased traffic volume on the arterials.
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VIA – Prior to the event, VIA will make information available through the VIA website pertaining to any re-routes or changes in schedule. VIA will reroute the buses off of Loop 1604 to use frontage roads or another relevant arterial. The number of buses will be adjusted to try and maintain current schedules as close a possible. VIA will also use the “on-street” passenger signs, along with their AVL system, to notify waiting passengers of any expected delays and approximate arrival times.
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Police and Emergency Services– If necessary, aid in blocking off entrance ramps on Loop 1604.
| ICM Tactic | Agency | Responsibility |
|---|---|---|
Entrance Ramp DMS |
TxDOT |
TxDOT will use the entrance ramp DMS to inform drivers of the event and encourage them to take an alternate route before entering Loop 1604. |
Co-Location at TransGuide |
All agencies |
Co-location allows TransGuide to easily notify other agencies of a scheduled event ahead of time. |
Enhanced Traffic Signal Control |
CoSA |
CoSA will use a pre-planned traffic signal pattern to accommodate increased traffic on frontage roads. |
Network Based Advanced Traveler Information Systems |
TxDOT, CoSA, VIA |
Each organization is responsible for updating the information available to the public to notify and update travelers of the event and bus route or schedule changes. Construction information will be sent in advance of the event to subscriber’s email addresses for use with computers and mobile devices. |
Expansion of CoSA’s Traffic Signal System |
CoSA |
This will allow CoSA to have control of signal timing of major arterials in the corridor. This will allow a single agency to adjust signal timing correctly on the corridor as a whole. |
Personal Emergency Transportation Plan |
TransGuide, CoSA, VIA |
Travelers who utilize the emergency transportation plan will know the best route to take to avoid the construction allowing them to avoid delays. |

Figure 16. Timeline for Scheduled Event. Source: Texas Department of Transportation
3.3 Incident Scenarios
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The following sections describe various unplanned incidents in the corridor and their associated responses. Three scenarios are discussed, a minor and major expressway incident, as well as, a major arterial incident. Minor incidents have a delay of only a few hours and typically only affect one or two networks. Major incidents last for much longer periods of time and typically have an impact on all networks within the corridor.
3.3.1 Minor Traffic Incident Scenario
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The following sections describe various unplanned incidents in the corridor and their associated responses. Three scenarios are discussed, a minor and major expressway incident, as well as, a major arterial incident. Minor incidents have a delay of only a few hours and typically only affect one or two networks. Major incidents last for much longer periods of time and typically have an impact on all networks within the corridor.
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TxDOT – TxDOT operators will first notify the SAPD operator located in TransGuide operations room so they may coordinate the necessary responders. SAPD and the TxDOT operators share control of nearby CCTV cameras to verify the incident and make an assessment of the necessary incident response, including police cruiser, EMS, DMS signage, and LCS signage. TransGuide places the appropriate messages on the IH 10 DMS and LCS to notify drivers of the incident and closed lanes. DMS messages are focused on alerting the motorists of the upcoming accident to reduce secondary accidents and to improve traffic flow through the incident scene by alerting motorist of which lanes are closed. TransGuide uses the entrance ramp DMS to alert drivers on frontage roads of the incident and to expect delays when entering. When the incident is entered into the TransGuide system, it will also be made available to the web page and sent to any subscribers of personalized traveler information for incidents in this area. The incident is monitored through CCTV cameras and adjustments to DMS and LCS signage are made as necessary.
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CoSA – The closure of one lane will not have a severe impact (if any) on surrounding arterials, but the IH 10 westbound frontage road intersections will be monitored to see if any adjustments to predetermined traffic signal timing patterns may be necessary to accommodate the traffic exiting IH 10.
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VIA – VIA will also use the “on-street” passenger signs, along with their AVL system, to notify waiting passengers of any expected delays and approximate arrival times of buses that are delayed by the incident. VIA operators located in the TransGuide operations room will monitor the incident severity through the shared TransGuide video feeds and in coordinate with the SAPD dispatcher and TxDOT operators to assess whether shifting buses to the frontage road will help keep schedule adherence.
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Police and Emergency Services – Provide on-scene incident investigation and flow management. If necessary, officers will be placed at major frontage road intersections to direct traffic until the incident is cleared. If the incident required medical attention, this would be coordinated by the police.
| ICM Tactic | Agency | Responsibility |
|---|---|---|
Entrance Ramp DMS |
TxDOT |
TxDOT will use the entrance ramp DMS to inform drivers of the incident and expected delays before they enter IH 10. |
Co-Location at TransGuide |
All agencies |
Co-location allows TransGuide to easily communicate with SAPD, as well as the other involved agencies. |
Enhanced Traffic Signal Control |
CoSA |
CoSA will monitor frontage road use and switch to a pre-planned timing pattern if necessary. |
Network Based Advanced Traveler Information Systems |
TxDOT, CoSA, VIA |
Each organization is responsible for updating the information available to the public to notify and update them of the incident, expected travel times and bus schedule changes or traffic delays. Personalized traveler information will be sent to the appropriate subscribers. |
Sharing of Real Time Data and Joint Use of Data Archive |
TxDOT, CoSA, VIA, other outside agencies |
Through the shared video feeds provided by TransGuide, several local news channels can broadcast live video to inform and update the public of conditions on the expressway. In addition, real-time incident data and traffic conditions data will be shared through the decision support system with the stakeholder agencies. |

Figure 17. Timeline for Minor Traffic Incident. Source: Texas Department of Transportation
3.3.2 Major Traffic Incident Scenario
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At 5:00 AM on a weekday, an eastbound tractor-trailer on IH 10 collides with an Overhead Sign Bridge (OSB) leg, causing it to fall onto the expressway. The initial towing away of the trailer will only take 1-2 hours, but the removal of the OSB structure will take an additional 10-12 hours. This will cause eastbound IH 10 to be closed for most of the day, including morning and evening rush hours. During the closure, traffic will be re-routed off the expressway onto either Fredericksburg Road or along the frontage roads. The stakeholder organizations will work together as described in the following section to help minimize traffic impact and delay. Figure 18 shows a timeline of events for this major traffic incident.
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TxDOT – First notifies the SAPD operator located in the TransGuide operations room so they may send the necessary incident responders. TxDOT operators use CCTV cameras to verify and assess the incident. TransGuide places the appropriate messages on the eastbound IH 10 DMS and LCS to notify drivers of the incident and closed lanes. TransGuide uses the entrance ramp DMS to alert drivers on access roads not to enter the expressway and to take an alternate arterial or frontage road route. When the incident is entered into the TransGuide system it will also be made available to the web page and sent to any drivers that are subscribed for incidents in this area. The incident is monitored through CCTV cameras, and adjustments are made as necessary. TransGuide will also send out hourly press releases with updates on the situation. This information will be disseminated through the local media outlets.
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CoSA – In coordination with TransGuide operations, the CoSA traffic operators set up an alternate route down Fredericksburg Road and the frontage roads. For the morning rush hour as traffic flows predominantly east into the downtown district, predetermined traffic signal timing patterns that maximize eastbound traffic flow are selected once control delays increase beyond acceptable levels. During the evening rush hour as traffic flows predominantly out of the downtown district and westbound on IH 10, predefined traffic signal timing patterns that maximize flow in both east and westbound directions will be utilized.
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VIA – VIA operators reroute the buses off of IH 10 to use Fredericksburg Rd. or a frontage road. The number of buses is increased to try and maintain current schedules as close a possible. VIA will also use the “on-street” passenger signs, along with their AVL system, to notify waiting passengers of any expected delays and approximate arrival times. VIA supervisors will traverse the routes and notify waiting passengers that cannot be picked up once the bus is rerouted. When VIA vans are available, the waiting passengers will be transported to the nearest transfer station or reasonable destination along the van’s route.
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Police and Emergency Services – Provide on-scene incident investigation and flow management. If necessary, officers will be placed at major intersections to direct traffic until signal timing patterns are able to be changed. Police will coordinate with EMS for any required medical response and wrecker services required to move the tractor-trailer.
| ICM Tactic | Agency | Responsibility |
|---|---|---|
Entrance Ramp DMS |
TxDOT |
TransGuide will use the entrance ramp DMS to inform drivers of the road closure and to not enter the eastbound IH 10 expressway. |
Co-Location at TransGuide |
All agencies |
Co-location allows TransGuide to easily communicate with SAPD, as well as the other affected agencies. |
Enhanced Traffic Signal Control |
CoSA |
CoSA will use pre-planned traffic signal timing patterns to accommodate increased traffic on Fredericksburg Road, as well as on the frontage roads. |
Network Based Advanced Traveler Information Systems |
TxDOT, CoSA, VIA |
Each organization is responsible for updating the information available to the public to notify and update them of the situation. Including any lane closures, bus route or schedule changes or traffic delays. Personalized traveler information will be sent to the appropriate subscribers. |
| Personal Emergency Transportation Plan | TxDOT, CoSA, VIA | Travelers who utilize the emergency transportation plan will know the best route to take to avoid the incident, allowing them to avoid delays. |
Sharing of Real Time Data and Joint Use of Data Archive |
TxDOT, CoSA, VIA, other outside agencies |
Through the shared video feeds provided by TransGuide, several local news channels can broadcast live video to inform and update the public of conditions on the expressway. In addition, real-time incident data and traffic conditions data will be shared through the decision support system with the stakeholder agencies. |

Figure 18. Timeline for Major Traffic Incident. Source: Texas Department of Transportation
3.3.3 Major Arterial Incident Scenario
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At 10:00 AM on a weekday, a train derails on the railroad tracks running parallel to and east of IH 10. The train derails near the Huebner Road crossing and train cars are backed up to the Wurzbach Road crossing. Another train engine is being brought in to pull out the cars still on the tracks, which will take approximately 4-5 hours. Wurzbach Road will be blocked until this is complete. The derailed cars at the Huebner Road crossing will have to be lifted out of the way and this task will take an additional 5-6 hours. Once the crossing at Huebner is cleared and traffic may pass, the final stages of the incident clean up can take place. After both crossings are cleared the only impact to traffic will be residual effects until queues can be cleared.
During the initial phase when both crossings are closed, traffic will be re-routed to either DeZavala Rd. or IH 10 to Loop 1604 to move traffic across the boundary generated by the railroad tracks. Once on the east side of the tracks, Lockhill Selma Rd and Northwest Military Highway will become the primary arterials used for travelers to move north and south around the closed east and westbound arterials.
Once the train cars have been cleared from the Wurzbach crossing, Wurzbach Rd. will also be available for crossing the tracks, with Lockhill Selma and Northwest Military Highway remaining the primary arterials for travelers once they have crossed the tracks.
Figure 19 shows a timeline of events for this major arterial incident.
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TxDOT – TransGuide places the appropriate messages on the IH 10 DMS to notify drivers of the incident, the closed arterials, and to suggest the use of an alternate route. Portable DMS and detour signs may be put up to inform drivers of the suggested alternate routes across DeZavala and Loop 1604.
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CoSA – Modify the timing patterns on the frontage road crossings of Lockhill Selma and Northwest Military Highway, as well as the signals along these two roads to accommodate the increased traffic that is likely to use these arterials. CoSA will also block the intersections at Huebner and Wurzbach before the railroad tracks. If the increased traffic along DeZavala or Wurzbach (once they are opened) becomes too great, the timing patters will be adjusted for these intersections as well. The CoSA Public Information Office will provide press releases to the media for further dissemination to the public about the status and expected clearance time for the incident.
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VIA – Reroutes the buses that use Huebner or Wurzbach to cross over the railroad tracks. Adjust number of buses to try and maintain current schedules as close as possible. VIA will also use the “on-street” passenger signs, along with their AVL system, to notify waiting passengers of any expected delays and approximate arrival times. VIA supervisors will traverse the routes and notify waiting passengers that cannot be picked up because the bus was rerouted. When VIA vans are available, the waiting passengers will be transported to the nearest transfer station or reasonable destination along the van’s route.
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Police and Emergency Services – Provide on-scene investigation and flow management. Emergency Services will also respond to the incident and provide any medical help required. If necessary, police officers will be located at the intersections of Huebner and Wurzbach to help keep traffic from entering the area and re-route them to DeZavala and Loop 1604.
| ICM Tactic | Agency | Responsibility |
|---|---|---|
Co-Location at TransGuide |
All agencies |
Co-location allows TransGuide to easily communicate with SAPD, as well as the other involved agencies. |
Enhanced Traffic Signal Control |
CoSA |
CoSA will use a pre-planned traffic signal patterns to accommodate increased traffic on Lockhill Selma and Northwest Military Highway. |
Network Based Advanced Traveler Information Systems |
TxDOT, CoSA, VIA |
Each organization is responsible for updating the information available to the public to notify and update them of the situation. Personalized traveler information will be sent to the appropriate subscribers. |
Expansion of CoSA’s Traffic Signal System |
CoSA |
This will allow CoSA to have control of signal timing of major arterials in the corridor. This will allow a single agency to adjust signal timing correctly on the corridor as a whole. |
Personal Emergency Transportation Plan |
TransGuide, CoSA, VIA |
Travelers who utilize the emergency transportation plan will know the best route to take to avoid the incident, allowing them to avoid some delays. |
| Sharing of Real Time Data and Joint Use of Data Archive | TxDOT, CoSA, VIA, other outside agencies | Real-time incident data and traffic conditions data will be shared through the decision support system with the stakeholder agencies. |

Figure 19. Timeline for Major Arterial Incident. Source: Texas Department of Transportation
3.4 Transit Special Event (Fiesta) Scenario
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The special event depicted in this scenario is Fiesta. Fiesta is an annual week long festival in San Antonio that involves many different types of events at many different venues, mostly taking place around the downtown area. The five major events in Fiesta are Oyster Bake, the Flambeau Parade, the River Parade, Night in Old San Antonio (NIOSA), and the Battle of the Flowers Parade. Oyster Bake is a two day event on the St. Mary’s University Campus featuring music, food and games. NIOSA is a four night event along the River Walk with several different booths and music. The remaining events are parades that take place in different areas downtown, with the River Parade taking place through the River Walk. Throughout the event, VIA uses their Park and Ride facilities to bus passengers to and from each of the events. Within the span of the event, these park and ride facilities transport over 19,000 passengers to various events downtown, with more that half of those (approximately 13,000) coming from their Crossroads facility located within the ICM Corridor.
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TxDOT – To accommodate for the increase in traffic and parked cars downtown, TxDOT works with SAPD to determine when parking lots have come full in certain areas, and this is posted to DMS signs approaching downtown to inform travelers of the full lots before they attempt to use them. They will also post messages for any closed exit ramps approaching the Downtown area.
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CoSA – Because of the increase in traffic flow, and the loss of certain lanes, CoSA modifies the signal patterns of certain intersections downtown during most of Fiesta. The intersections of Dolorosa and Flores and Dolorosa and Plaza de Armas are modified to have a longer green light through Dolorosa. The intersection of Santa Rosa and Nueva is also modified to allow no left turns southbound.
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VIA – During the Fiesta event, VIA ramps up their Park and Ride service to allow for the increased number of passengers attempting to use the service to get downtown. Each Park and Ride facility receives an increase in the number of passengers, with the Crossroads station experiencing by far the most passengers. To preparethe Crossroads Park and Ride facility for this event, bus loading is moved from the normal loading zone to Crossroads St. which allows for multiple buses to be loaded at the same time. There is also an agreement in place between VIA and the adjacent Crossroads Mall, which allows VIA to lease parking lot space to accommodate overflow parking from the increase in the number of Park and Ride passengers. During the entire event, the Crossroads station will service almost 13,000 passengers, travel over 20,000 miles and provide over 1,000 hours of service.
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Police and Emergency Services – SAPD will notify TxDOT of any parking lots that become full, or areas of heavy congestion so that the appropriate messages may be placed on DMSs entering the downtown area.
| ICM Tactic | Agency | Responsibility |
|---|---|---|
Co-Location at TransGuide |
All agencies |
Co-location allows TransGuide to easily notify the other organizations of any changes as soon as they are known. |
Enhanced Traffic Signal Control |
CoSA |
CoSA, will use a pre-planned traffic signal pattern to accommodate increased traffic on downtown roadways. |
Network Based Advanced Traveler Information Systems |
TxDOT, CoSA, VIA |
Each organization is responsible for updating the information available to the public to notify and update them of any changes in bus schedule or lane closures within the downtown event. |

Figure 20. Timeline for Fiesta Event. Source: Texas Department of Transportation
3.5 Severe Ice Storm Scenario
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This scenario involves a severe ice storm affecting the majority, if not all, expressways in San Antonio. The safe travel of motorists on the expressways is significantly impacted in San Antonio during an ice storm due the number of bridges, fly-over intersections, and split-level elevated expressway sections located around downtown. In addition, due to San Antonio’s typically warm climate, limited deicing infrastructure is available. During an ice storm scenario, the decisions to close or open parts of the expressway are made by a committee consisting of the TxDOT District Maintenance Engineer, an SAPD Lieutenant (or highest officer that is available), and the TxDOT Traffic Operations Director. This group forms the ice plan committee that is responsible for ensuring safe travel during the ice event. These decisions are then passed down to the appropriate organizations for execution. Initially, only the bridges and highest sections of the expressway are closed, but if necessary, any and all of the expressways may be closed until they are believed to be safe for travel. Figure 21 shows a timeline for the severe ice storm scenario.
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TxDOT – During an ice storm, TxDOT operators will post ice warnings on applicable DMS signs on the expressways. Operators will assist SAPD in monitoring and detecting any incidents on the expressway using CCTV cameras, as well as traffic sensors. TransGuide also provides information to the ice plan committee so they may make the appropriate decisions as to whether to shut down portions of the expressway. Once a section has been closed, TransGuide will post DMS messages informing drivers where to exit. TxDOT maintenance will block off any closed entrance ramps, and TransGuide will post messages on entrance ramp DMSs informing drivers not to enter. TxDOT maintenance will also assist the police departments in “probing” sections of the expressway to determine when they are safe to re-open. Any information involving incidents or lane closure will also be made available through the TransGuide webpage. The TxDOT Public Information Office will provide hourly updates to the local media outlets on the status of all closed TxDOT operated roadways throughout the metropolitan area.
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CoSA – During an ice storm, the traffic flow down Fredericksburg is not likely to become large enough to affect signal timing, even if IH 10 is shut down. This is due to the significant reduction of travel that occurs during the severe weather. However, if it should become large enough, the appropriate timing adjustments will be made. Typically these adjustments will occur at the end of the storm when ice has cleared completely from surface streets but may still remain on bridges.
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VIA – VIA will re-route buses that normally take IH 10 to an alternate route. Should this affect the schedule or number of buses running, or if any routes are cancelled, the information will be provided on VIA’s webpage.
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Police and Emergency Services – SAPD will work with TransGuide to respond to any incidents detected during the ice storm, as well as help to enforce any entrance ramp closures on the expressways. SAPD will also patrol the expressways to help determine when closed sections are safe to re-open.
| ICM Tactic | Agency | Responsibility |
|---|---|---|
| Entrance Ramp DMS | TxDOT | TxDOT will use the entrance ramp DMS to inform drivers not to enter closed sections of the expressway. |
Co-Location at TransGuide |
All agencies |
Co-location allows TransGuide to easily notify the other organizations of any changes as soon as they are known. It also provides headquarters for the ice plan committee to make decisions and pass them down to the agencies. |
Enhanced Traffic Signal Control |
CoSA |
CoSA, if necessary, will use a pre-planned traffic signal pattern to accommodate increased traffic on arterial roadways. |
Network Based Advanced Traveler Information Systems |
TxDOT, CoSA, VIA |
Each organization is responsible for updating the information available to the public to notify and update them of any newly opened or closed lanes, as well as any changes in bus route or schedule due to the ice storm. Personalized traveler information will be sent to the appropriate subscribers. |
| Sharing of Real Time Data and Joint Use of Data Archive | TxDOT, CoSA, VIA, other outside agencies | Through the shared video feeds provided by TransGuide, several local news channels can broadcast live video to inform and update the public of conditions on the expressway. Real-time incident data and traffic conditions data will be shared through the decision support system with the stakeholder agencies. |

Figure 21. Timeline for Severe Ice Storm. Source: Texas Department of Transportation
3.6 Evacuation Scenario
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At 1:00 PM on a weekday a tanker truck carrying hydrochloric acid crashes on IH 10 East between Wurzbach Rd. and Huebner Rd. As a result, an evacuation of a one mile radius surrounding the area is issued by the EOC. During an evacuation event, the EOC is in charge of making all evacuation-related decisions, and the other stakeholder organizations will provide support as needed
The evacuation will be in effect for a minimum of twelve hours as the expressway and surrounding businesses and residential area are cleared. During this time, IH 10 in both directions will be closed one mile from the incident scene. In addition, the surrounding arterials within the one mile radius from the incident will be closed. The USAA campus will also need to be evacuated. USAA has an existing emergency evacuation plan that will be used in conjunction with the EOC evacuation strategy.
As well as being covered by local news, information about the evacuation area will be posted on TransGuide’s, CoSA’s, and VIA’s websites, as well as messages on DMS entering the evacuation area on IH 10, Loop 410, and Loop 1604.
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EOC – Temporary staging areas for the evacuation will be selected by the EOC to be at the UTSA campus, as well as Crossroads Mall. People living or working within the evacuation zone will be able to go to these staging areas during the evacuation if they have no other available temporary shelter. If the evacuation lasts through the night, the EOC, working with Red Cross, will set up temporary shelters for those who have no other place to stay. The EOC will be responsible for coordinating with regional incident responders to identify the appropriate Hazardous Materials response.
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TxDOT – TxDOT maintenance will assist SAPD in closing any streets or entrance ramps, and will also place messages on all DMSs coming into the evacuation area. The TxDOT Public Information Office will provide hourly updates to the local media outlets on the status the incident and road closures.
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CoSA – CoSA will make any necessary adjustments to timing patterns to accommodate traffic flow near the staging areas and around the outskirts of the evacuation area.
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VIA – VIA will provide buses to help move people out of the evacuation area that have no other means of transportation. The provision of these buses may necessitate the cancellation of other bus routes. VIA will make adjustments to routes and schedules to accommodate the loss of buses.
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Police and Emergency Services – Work with the EOC to maintain the evacuation area and temporary staging areas. They will also provide any traffic management needed at arterials and frontage roads along the outskirts of the evacuation area. The San Antonio Fire Department will be responsible for making the initial hazardous materials assessment at the incident scene and for coordinating with the EOC to identify additional incident response resources.
| ICM Tactic | Agency | Responsibility |
|---|---|---|
| Entrance Ramp DMS | TxDOT | TransGuide will use the entrance ramp DMS to inform drivers not to enter closed sections of the expressway or frontage road. |
Co-Location at TransGuide |
All agencies |
Co-location allows TransGuide to easily notify the other organizations of changes as soon as they are known. |
Enhanced Traffic Signal Control |
CoSA |
CoSA, if necessary, will use a pre-planned traffic signal pattern to accommodate increased traffic on the outskirts of the evacuation area, as well as around the temporary staging areas. |
Network Based Advanced Traveler Information Systems |
TxDOT, CoSA, VIA |
Each organization is responsible for updating the information available to the public to notify and update them of the current status of the evacuation and expressway and arterial closures. Due to amount of buses being used to aid in the transporting people out of the evacuation zone, some VIA bus routes may need to be temporarily canceled. VIA will post any delays/re-routes or cancellations on their website, as well as on any “on-street” passenger signs. |
| Sharing of Real Time Data and Joint Use of Data Archive | TxDOT, CoSA, VIA, other outside agencies | Through the shared video feeds provided by TransGuide, several local news channels can broadcast live video to inform and update the public of conditions on the expressway and the evacuation area. Real-time incident data and traffic conditions data will be shared through the decision support system with the stakeholder agencies. |

Figure 22. Timeline for Evacuation Scenario. Source: Texas Department of Transportation
APPENDIX A
Return to Contents
ACRONYMS
| Acronym | Definition |
|---|---|
AADT |
Average Annual Daily Traffic |
AIH |
Alarm Incident Handler |
ATIS |
Advanced Traveler Information Service |
ATMS |
Advanced Traffic Management System |
AVL |
Automated Vehicle Location |
AWARD |
Advanced Warning to Avoid Railroad Delays |
BRT |
Bus Rapid Transit |
C2C |
Center-to-Center |
CCTV |
Closed Circuit Television |
COO |
Concept of Operations |
CoSA |
City of San Antonio |
DMS |
Dynamic Message Sign |
EOC |
Emergency Operations Center |
FHWA |
Federal Highway Administration |
FM |
Farm-to-Market |
ICM |
Integrated Corridor Management |
ICMS |
Integrated Corridor Management Services |
IT |
Information Technology |
ITS |
Intelligent Transportation Systems |
LCS |
Lane Control Signal |
LCU |
Local Control Unit |
NEMA |
National Electrical Manufacturers Association |
NIOSA |
Night in Old San Antonio |
NTCIP |
National Transportation Communications for ITS Protocol |
SAPD |
San Antonio Police Department |
SH |
State Highway |
SwRI |
Southwest Research Institute |
TBD |
To Be Determined |
TBR |
To Be Reviewed |
TTI |
Texas Transportation Institute |
TWLTL |
Two-Way Left Turn Lane |
TxDOT |
Texas Department of Transportation |
USAA |
United States Automobile Association |
UTSA |
University of Texas at San |
VIA |
VIA Metropolitan Transit |
VIVD |
Video Image Vehicle Detection |