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1 Introduction

1.1  Background

Working with stakeholders across the country, the Federal Highway Administration’s (FHWA) Road Weather Management Program (RWMP) has undertaken a study to identify performance measures that can be used to evaluate the success of its products and activities in achieving key program goals. This project identified performance metrics that convey the progress of FHWA’s RWMP activities in addressing the program objectives established under the Safe, Accountable, Flexible, Efficient, Transportation Equity Act – A Legacy for Users (SAFETEA-LU) Section 5308, Road Weather Research and Development Program, within Subtitle C – Intelligent Transportation System Research. These SAFETEA-LU goals include:

The challenge lies in establishing meaningful, understandable, and practical measures of performance that can help evaluate the social, scientific, and organizational benefits expressed in the SAFETEA-LU goals and achieved through RWMP products and activities.

This report summarizes the work undertaken and the results generated to identify a set of metrics appropriate for implementation based on 1) their relevance to the RWMP, 2) endorsement by the stakeholders, 3) availability of data, and 4) resources needed to support implementation.

1.2  RWMP R&D Activities

The high level SAFETEA-LU goals were identified by the U.S. Congress in 2005 to help focus the research and development activities of the RWMP. The RWMP has developed a roadmap to define and guide their current and future activities. Some of the important RWMP initiatives underway include the following:

1.3  Performance Measurement: Definition and Relevance to Road Weather Management

Performance measurement can be defined as a process of assessing progress toward achieving predetermined goals and objectives, including information on the efficiency with which resources are transformed into goods and services (outputs), the quality of those outputs (how well they are delivered to clients and the extent to which clients are satisfied), and the results or benefits of a program activity compared to its intended purpose (outcomes), and the effectiveness of government operations in terms of their specific contributions to program goals and objectives.

Performance measurement has been conducted relatively informally across the range of road weather programs and agencies throughout the country. For this study, FHWA needed to identify relevant measures of performance for evaluating road weather management products and services. The ultimate objective is to operationalize the selected measures using appropriate data to determine RWMP accomplishments and progress in meeting the goals of SAFETEA-LU pertaining to Road Weather Research and Development.

1.4  Performance Measures Study

Figure 1. Flow chart as described in text.

Figure 1. Link between goals, objectives,
and performance measures

The importance of performance measurement and evaluating the effectiveness of road weather management strategies cannot be overstated because weather has significant impacts on transportation safety, mobility, and productivity. Thus, the purpose of this study is to identify meaningful, relevant, and practical output and outcome metrics that address the SAFETEA-LU objectives through FHWA’s RWMP activities. Several quantitative and qualitative performance metrics were identified and analyzed to measure program results in the following areas:

The links between SAFETEA-LU goals, RWMP objectives and outputs and outcomes are illustrated in Figure 1. The identified performance measures will use indicators to describe the efficiency and effectiveness of products and services within the RWMP. Output measures tend to be quantitative indicators of operational efficiency, such as tons of materials applied to a freezing road surface or the miles of roadway plowed over a period of time. Outcome measures represent impacts or benefits achieved from program activities that tend to be more difficult to quantify, such as the reduction in travel time or travel costs that can be attributed to the use of a decision-support tool. Outputs link most directly back to the inputs, while outcomes relate more to the programmatic goals. Both output and outcome metrics serve as valuable indicators of program performance.

1.5  Scope of Work

The performance measures study was initiated in late 2006 by FHWA using a contractor team. The study included the following elements that are described in more detail in this report:

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