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Appendix B: Wave 1 Recruitment Screener

COBB COUNTY DRIVER SATISFACTION STUDY — RECRUITMENT SURVEY QUESTIONNAIRE

Hi, my name is __________ and I'm calling on behalf of the U.S. Department of Transportation and Cobb County. May I speak with [**FNAME** **LNAME**]? [If new person, reintroduce, if same person, continue]. The U.S. DOT and Cobb County are working on a study to measure driver satisfaction on area roadways. We are specifically looking at satisfaction with routine trips along the local roads of Paces Ferry and Spring Road. Your opinions and satisfaction levels will help transportation planners across the country focus their limited dollars on improvements that would make the most difference to you. The study data will be kept confidential and will only be evaluated as part of the data set from 500 other drivers.

To make sure you qualify, can you tell me if you regularly drive on either Paces Ferry Road, between Atlanta Road and Paces Mill Road, or Spring Road, between Countryside and Cobb Parkway? IF NOT, ASK IF THERE IS ANOTHER HHLD MEMBER THAT DOES QUALIFY, REINTRODUCE AND CONTINUE.

CONFIRM: So do you drive on (check all that apply)

  1. the section of Paces Ferry Road from at least Atlanta Road to I-285, if not further towards Paces Mill Road (or vice versa)
  2. the section of Paces Ferry Road from at least Paces Mill Road to I-285, if not further towards Atlanta Road (or vice versa)
  3. the section of Spring Road from Countryside Lane (which is near the Blockbuster Video) to Cobb Parkway, if not all the way from Atlanta Road to Cobb Parkway (or vice versa)

IF THEY DON'T DRIVE ANY ONE OF THE THREE THEY DO NOT QUALIFY

Are you between the ages of 21 and 75?

  1. Yes
  2. No - ASK FOR ANOTHER HOUSEHOLD MEMBER AGE 21-75, IF NONE TERMINATE

Do you have a valid driver's license? IF NO, ASK FOR ANOTHER HOUSEHOLD MEMBER AGE 21-75 THAT DOES HAVE A VALID DRIVER'S LICENSE. IF NO ONE ELSE, TERMINATE.

And how many vehicles are available to members of your household? (This number should include all cars, trucks, vans, and motorcycles, whether owned, leased, or provided by an employer and in working condition.)

ENTER NUMBER
00   ZERO — TERMINATE NOT QUALIFIED
98   DON'T KNOW — TERMINATE WITH BELOW TEXT
99   REFUSED — terminate "Thank you but without this information, your household will not be able to participate in this study." PAUSE AND GIVE FINAL OPPORTUNITY FOR RESPONDENT TO ANSWER BEFORE TERMINATING

Do you work for Cobb County, the Georgia Department of Transportation, or the US Department of Transportation? (If yes, terminate)

  1. Yes — ASK FOR ANOTHER HOUSEHOLD MEMBER, IF NONE TERMINATE
  2. No

Paces Ferry Section
In a typical week, how many times do you drive any stretch of Paces Ferry Rd between Atlanta Road on the West Side of 285 and Paces Mill Road on the East of 285? [Note: This number should be one way trips, a round trip from home to work on this road counts as two trips]

ENTER NUMBER
00   ZERO — NOT ELIGIBLE
01   ONE — NOT ELIGIBLE
02   TWO — NOT ELIGIBLE
03   THREE — NOT ELIGIBLE
04   FOUR — NOT ELIGIBLE
05   FIVE — NOT ELIGIBLE
99   DK/RF — NOT ELIGIBLE

If not eligible — is there anyone in your household that typically drives on Paces Ferry Road, at least to the interstate and at least 3 ROUND TRIPS per week?

  1. Yes — REINTRODUCE TO THAT PERSON AND RESTART SURVEY
  2. No — JUMP TO SPRING RD / COBB PARKWAY SECTION OR TERMINATE

And when you travel on Paces Ferry Road, do you usually drive the same route, for example always taking one road that connects to Paces Ferry Road and turning at a specific intersection off of it, or do you drive along different sections of it?

  1. Take same route
  2. Route varies along paces ferry

IF "Take the same route", What roads are your access and exit roads?
[Enter Access Road 1]
[Enter Access Road 2]

When do you typically drive on that stretch of Paces Ferry Rd? YES/NO Check Box
Day of
Week		 AM Peak (7-9 am) PM Peak (4 - 6 pm) Weekday Off Peak (9 am to 4 pm) Weekend Off Peak (7 am to 6 pm)
Tuesday        
Wednesday        
Thursday        
Saturday    
Sunday    

FOR EACH "YES" ASK "What is the purpose of that trip?"

  1. Work
  2. School
  3. Visiting Friends/Family
  4. Shopping
  5. Personal Business
  6. Recreation
  7. Pick up/ Drop off person
  8. Other (Specify)

SKIP TO SCHEDULING SECTION

Spring Rd / Cobb Parkway Section
In a typical week, how often do you drive any part of Spring Road, particularly from Countryside Place to Cobb Parkway? [Note: This should be one way trips, a round trip from home to work on this road counts as two trips.]

ENTER NUMBER
00   ZERO — NOT ELIGIBLE
01   ONE — NOT ELIGIBLE
02   TWO — NOT ELIGIBLE
03   THREE — NOT ELIGIBLE
04   FOUR — NOT ELIGIBLE
05   FIVE — NOT ELIGIBLE
99   DK/RF — NOT ELIGIBLE

If not eligible — is there anyone in your household that typically drives on Spring Rd to Cobb Parkway at least 3 times per week?

  1. Yes — REINTRODUCE TO THAT PERSON AND RESTART SURVEY
  2. No — NOT QUALIFIED

And when you travel on Spring Road, do you usually drive the same route, for example always taking one road that connects to Spring Road and turning at a specific intersection off of it, or do you drive along different sections of it?

  1. Take same route
  2. Route varies along Spring Road

IF "Take the same route", What roads are your access and exit roads?
[Enter Access Road 1]
[Enter Access Road 2]

When do you typically drive on that stretch of Spring Rd/ Cobb Parkway? YES/NO Check Box
Day of
Week		 AM Peak (7-9 am) PM Peak (4 - 6 pm) Weekday Off Peak (9 am to 4 pm) Weekend Off Peak (7 am to 6 pm)
Tuesday        
Wednesday        
Thursday        
Saturday    
Sunday    

As with Paces Ferry section — need to know purpose for each "yes" in box above. ask "What was the purpose of that trip?"

  1. Work
  2. School
  3. Visiting Friends/Family
  4. Shopping
  5. Personal Business
  6. Recreation
  7. Pick up/ Drop off person
  8. Other (Specify)

Scheduling Section
As I said before, the purpose of this study is to measure driver satisfaction with these specific roadways in the area. In particular, we're interested in how satisfied you are with certain aspects of your drive along Paces Ferry Road/Spring Rd. What we'd like you to do is drive Paces Ferry Road/Spring Rd on a specific day and time when you'd normally be driving on the road. Then, after you make that drive, you would complete a survey about your driving experience. Your responses can be entered online or mailed back in a postage paid envelope.

Is this something that you think you could help us with?

  1. Yes
  2. No — TERMINATE

If Yes: We'd like to have you drive on Paces Ferry Road/Spring Rd at a time when you would normally be driving, so when you make this particular drive you'd be following your normal routine. How does [_____________] work for you? [Pull a random choice from the yes/no section ] If this is not a good day/time manually select a day/time that works for the respondent.

Background Questions

Now I just need to ask a few more questions, to make sure that we're including all types of households from your area.

Gender (code by observation)

  1. Male
  2. Female

Including yourself, how many people live in your household?
[Enter Number]

Of those, how many are under the age of 18.
[Enter Number]

Including yourself, how many members are 18 or older?
[Enter Number]
(cati check that under 18 and 18+ sum to total # in hh)

What is your age? (Must be between 21 and 75)
[Enter Number]

What is the highest degree or level of school you have completed?

  1. Not a high school graduate, 12 grade or less
  2. High school graduate (high school diploma or GED)
  3. Some college credit but no degree
  4. Associate or technical school degree
  5. Bachelors or undergraduate degree
  6. Graduate degree (includes professional degree like MD, DDs, JD)
  7. OTHER, SPECIFY
  8. DK/RF

Are you employed, either full-time or part-time?

  1. Yes — Full Time (30+ hrs per week)
  2. Yes — Part-time (< 30 hrs per week)
  3. No

IF NOT EMPLOYED: Which of the following best describes your current situation?

  1. Retired,
  2. Disabled / On Disability Status,
  3. Homemaker,
  4. Unemployed but looking for work,
  5. Unemployed and not looking for work, or
  6. a Student?
  7. Other (specify)
  8. DK/RF

To ensure your household properly represents others in the region, please stop me when I read the range that best describes your household income for 2003?

$0 – $14,999
$15,000 – $24,999
$25,000 – $34,999
$35,000 – $49,999
$50,000 to $74,999
$75,000 to $99,999
$100,000 or more
REFUSED

IF REFUSED: I appreciate your concerns about providing this information, but I only need to properly identify your household as belonging to one of the following categories: READ INCOME LIST AGAIN

I'd like to confirm your full name and mailing address so I can send the survey to you. (since listed sample, can't we pre-load and confirm here?

Name _________________________________________
Address ______________________________________
City, State, Zip _____________________________

Do you have an email address we can send an e-reminder to. [Note: must check email account on a daily basis]
[Enter Address]

Is your home address the same as your mailing address?

  1. Yes
  2. No

If no, what is your home address?

Name _________________________________________
Address ______________________________________
City, State, Zip _____________________________

We will be emailing and making reminder calls the day before your scheduled drive.
Is [number] the best phone number to reach you at?

  1. Yes
  2. No

If no, what is a better number to contact you at?
[Enter Number ###-###-####]

Thank you for your help with this important study! Please keep an eye out for the survey packet. After you receive it, you'll find it useful to review the driver survey before you make this particular trip, and you should plan to complete the driver survey as soon after you make that trip as possible.

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