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Final Evaluation Report:
Evaluation of the Idaho Transportation Department
Integrated Road-Weather Information System

 

Final Evaluation Report

Contract Number:  DTFH61-96-C-00077

Task Number:  BA7730

Evaluation of the Idaho Transportation Department Integrated Road-Weather Information System

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Graphic. Collage of photos depicting various aspects of the project.

Prepared for:

U.S. Department of Transportation

ITS Joint Program Office, HOIT-1

Washington, DC  20590

 

Prepared by:

Battelle

February 2, 2006

Battelle logo.


Quality Assurance Statement

The Federal Highway Administration provides high-quality information to serve Government, industry, and the public in a manner that promotes public understanding.  Standards and policies are used to ensure and maximize the quality, objectivity, utility, and integrity of its information.  FHWA periodically reviews quality issues and adjusts its programs and processes to ensure continuous quality improvement.


Acknowledgements

The national evaluation of the Idaho Transportation Department (ITD) Integrated Road-Weather Information System (RWIS) project was performed under Battelle’s contract DTFH61-96-C-00077, Task BA7730 with the United States Department of Transportation (USDOT).  The evaluation supports the on-going efforts of the Intelligent Transportation System (ITS) Joint Program Office (JPO) to assess the benefits of ITS deployments in the United States.

Battelle wishes to acknowledge the guidance provided to the evaluation team by Dr. Joseph Peters, who manages the national evaluation program within the JPO; Mr. Pierre Youssef of Mitretek, who provided evaluation support to the JPO; and Mr. Bryon Breen, Assistant State Maintenance Engineer and ITS project manager of the Idaho Transportation Department, who served as the Idaho Transportation Department technical point of contract for the evaluation.

Battelle also wishes to acknowledge the many other ITD staff who provided invaluable support to this evaluation, including David Jones (Maintenance Engineer); Tony Ernest and Leonard Baxter (Maintenance Section); Greg Clark and James Taylor (Information Services); Mike Elmer (Highway Safety); Lisa Fox and Tom Marks (GIS); Glenda Fuller (Traffic Survey and Analysis); Jeff Stratten (Public Information Officer); Sandy Frazier (Telecommunications Coordinator); and the many ITD Maintenance Foremen and District staff who participated in the survey and discussion groups.  Finally, Battelle wishes to thank Hau Hagedorn (now with Oregon Department of Transportation) and Zack Radick of Castle Rock Consultants, project consultants to ITD, for their assistance.


Table of Contents

Executive Summary

Introduction

Evaluation Process

Findings

RWIDS as an ITD Maintenance Information Resource

RWIDS as a Traveler Information Resource

RWIDS as a Data Integration Platform

Recommendations

1.0  Introduction and Background

1.1  Introduction

1.2  Problem Statement

1.3  The Road Report Website

1.4  Evaluation Approach

2.0  Key Informant Interviews

2.1  Methodology

2.1.1  Development of Discussion Guides

2.1.2  Selection of Interviewees

2.1.3  Data Collection

2.2  Results

2.2.1  ITD Headquarters – Project and Senior Management

2.2.2  ITD Headquarters – Information Technologies (IT) Staff

2.2.3  ITD Headquarters – Public Information Officer

2.2.4  Field Maintenance – Foreman and Lead Workers.

Usage and Usefulness of the RWIDS Webpage

RWIDS Data Types

Benefits and Impacts

Website Special Features

Other Types and Sources of Information

Public Feedback

Training

RWIDS Enhancements – Next Steps

2.3  Conclusions

3.0  Web Usage Data Analysis

3.1  Methodology

3.1.1  Public Website Usage Analysis

3.1.2  ITD Website Usage Analysis

3.2  Results

3.2.1  Public Website Usage Analysis

Usage Volume

Usage by RWIDS Information Type

3.2.2  ITD Website Usage Analysis

Usage Volume

Usage by Information Type

3.3  Conclusions

4.0  Accident Data Analysis

4.1  Methodology

4.2  Results

4.3  Conclusions

5.0  Maintenance Resource Analysis

5.1  Methodology

5.2  Results

5.3  Conclusions

6.0  Public Web Survey Analysis

6.1  Methodology

6.2  Results

6.3  Conclusions

7.0  Commercial Vehicle Operator Interviews

7.1  Methodology

7.2  Results

7.2.1  Operator Profiles

7.2.2  General Traveler Information Strategies

Information Sources and Frequency of Use

Drivers’ Utilization of Traveler Information

Satisfaction and Suggested Improvements

7.2.3  ITD Traveler Information Utilization

Usage of the Road Report Webpage

Information Accessed

Satisfaction

Suggested Improvements

7.3  Conclusions

8.0  Conclusions and Recommendations

8.1  Evaluation Hypotheses and Findings

8.2  Conclusions

8.2.1  RWIDS as an ITD Maintenance Information Resource

8.2.2  RWIDS as a Traveler Information Resource

8.2.3  RWIDS as a Data Integration Platform

8.3  Recommendations

Appendix A. RWIDS Webpage Screen Captures

Appendix B. Winter Maintenance Resource Consumption by Districts

Appendix C. Public Web Survey Interface

Appendix D.  Public Web Survey Results


List of Tables

Table 1–1.  Hypotheses Addressed by the Evaluation

Table 2–1.  ITD Field Personnel Interviewees

Table 2–2.  ITD Maintenance Survey Results

Table 4–1.  Accident and Exposure Statistics

Table 5–1.  Summary of Idaho Statewide Winter Maintenance Material Consumption

Table 7–1.  Interviews by Fleet Size

Table 8–1.  Hypotheses Addressed by the Evaluation


List of Figures

Figure 1–1.  Road Report Homepage (pre-RWIDS)

Figure 1–2.  Road Report Homepage (post-RWIDS)

Figure 1–3.  RWIDS Webpage

Figure 2–1.  Foreman Areas

Figure 3–1.  Public Monthly Road Report Website Usage

Figure 3–2.  Post-Deployment Public User Sessions by Content Viewed

Figure 3–3.  Public RWIDS Information Viewing by Data Type 

Figure 3–4.  TD Maintenance Staff RWIDS Sessions by Month

Figure 3–5.  TD Maintenance Staff RWIDS Information Viewing by Data Types

Figure 3–6.  Traditional Road Report Data Accessed by ITD Users

Figure 4–1.  Statewide Winter Weather-Related Accident Rates

Figure 5–1.  Trends of Idaho Statewide Winter Maintenance Material Consumption

Figure 5–2.  District 1 Maintenance Resource Consumption Trends

Figure 5–3.  District 2 Maintenance Resource Consumption Trends

Figure 5–4.  District 3 Maintenance Resource Consumption Trends

Figure 5–5.  District 4 Maintenance Resource Consumption Trends

Figure 5–6.  District 5 Maintenance Resource Consumption Trends

Figure 5–7.  District 6 Maintenance Resource Consumption Trends

Figure 6–1.  Web Survey Screen Explained

Figure 6–2 (Q1).  Frequency of Site Use

Figure 6–3 (Q2).  Length of Time Using the Site

Figure 6–4 (Q3).  Frequency of Use in Different Seasons

Figure 6–5 (Q4).  Frequency of Use by Purpose

Figure 6–6 (Q5).  Type of Trip

Figure 6–7 (Q6.1).  Web Features Used

Figure 6–8. (Q6.2).  Usefulness of RWIDS Information  

Figure 6–9 (Q6af1).  RWIDS Features Used

Figure 6–10 (Q6af2).  Usefulness of RWIDS Information  

Figure 6–11 (Q7).  Agreement with Site Attributes 

Figure 6–12 (Q8).  Other Travel Information Sources

Figure 6–13 (Q10).  Location of Participants

Figure 6–14 (Q11).  Age of Participants

Figure 7–1.  CVO Use of RWIDS Data


Acronym List

AADT........................................................ Annual Average Daily Traffic CVO......................................................... Commercial Vehicle Operator DOT.......................................................... Department of Transportation ESS........................................................ Environmental Sensor Station FHWA................................................. Federal Highway Administration GIS....................................................... Geographic Information System IP...................................................................................... Internet Protocol IT......................................................................... Information Technology ITA................................................................ Idaho Trucking Association ITD..................................................... Idaho Transportation Department ITS...................................................... Intelligent Transportation System JPO.......................................................................... Joint Program Office MDSS..................................... Maintenance Decision Support System NCDC..................................................... National Climatic Data Center NOAA......................... National Oceanic Atmospheric Administration NWS................................................................ National Weather Service RWIDS.................................... Road-Weather Integrated Data System RWIS.............................................. Road-Weather Information System SQL............................................................. Structured Query Language TAZ......................................................... Transportation Analysis Zones URL............................................................. Universal Resource Locator USDOT........................... United States Department of Transportation VMT...................................................................... Vehicle Miles Traveled WAN........................................................................... Wide Area Network XML................................................................. Extensible Markup Language

 

Table of Contents | Executive Summary