U.S. Department of Transportation - Federal Highway Administration FHWA Homefeedback
Regional Transportation Operations Collaboration and Coordination banner
Note From the Director

Making the Case for Regional Transportation Operations Collaboration and Coordination

The Practice of Regional Transportation Operations Collaboration and Coordination:
     Overview
     Structure
     Process
     Products
     Resources
     Performance

Regional Transportation Operations Collaboration and Coordination and the Regional ITS Architecture Development Process

A Self-Assessment—Where Are You in Regional Collaboration and Coordination?

Applications of Regional Operations Collaboration and Coordination Planning for Transportation Operations

The 
  Practice of Regional Transportation Operations Collaboration and Coordination

Overview

Figure 2.  Click image for text description.
Figure 2. The framework for regional collaboration and coordination is formed by five major elements.
The five major elements shown in figure 2 form a framework on which managers with day-to-day responsibilities for providing transportation and public safety services can build sustained relationships and create strategies to improve transportation system performance. The intent of the framework is to help institutionalize working together as a way of doing business among transportation agencies, public safety officials, and other public and private sector interests within a metropolitan region. The framework is important because in most regions, institutional barriers exist that make collaboration difficult. These barriers include resource constraints, internal stovepipes in large agencies, and the often narrow jurisdictional perspective of governing boards. The framework is intended to guide operators and service providers in overcoming these institutional barriers.

The framework creates structures through which processes occur that result in products. It implies a commitment of resources needed to initiate and sustain regional collaboration and coordination and for implementing agreed upon solutions and procedures. The collaborative spirit is motivated by a desire for measurable improvement in regional transportation system performance. The five elements of the framework are interactive and evolving. A brief description of each element follows.

The regional structure that supports collaboration and coordination within a region is the set of relationships, institutions, and policy arrangements that shape the activity. It provides the “table” at which operators and service providers sit with public safety and other key transportation constituencies. This “regional table” may range from an ad hoc loose confederation to a formal entity with legal standing and well-defined responsibilities and authorities. It may be facilitated by or emerge from existing entities or be newly formed.

Processes are the formal and informal activities performed in accordance with written or unwritten, but collaboratively developed and accepted, policies involving multiple agencies and jurisdictions in a region. Processes describe how the “regional table” works to achieve its objectives.

The products of collaboration and coordination are the results of processes. They include a regional concept of operations, baseline performance data, current performance information, and operating plans and procedures that inform regional entities (public and private sector) about how the regional transportation system must operate over time (including planned improvements).

Resources govern what is available within the region for sustaining and implementing the regional concept of operations and other operations plans on an ongoing basis, not just plans for special events, issue resolutions, or the completion of specific projects. The resources include staff, equipment, and dollars.

The performance element comprises how performance will be measured, and individual and collective responsibilities for monitoring and improving regional transportation system performance. Regional performance objectives, which are established collaboratively, most commonly address public safety, mobility, security, economic development, and environment.

This document includes a self-assessment tool in which all of the elements are summarized, so that the reader can shape collaboration and coordination operations in a regional context with a better understanding of what already exists to build on and what is needed to move forward.


Structure: The Table for Regional Operations Collaboration and Coordination

Structure.  Click image for text description.
Structure consists of the relationships that enable regional collaboration, coordination, and related communication. It functions as the table (literally and figuratively) around which operators and service providers meet to discuss regional needs and possibilities for improving transportation system operations. Furthermore, it combines formal and informal arrangements through which individuals, organizations, and jurisdictions engage to develop regional solutions and strategies.

These mechanisms range from ad hoc/informal relationships to formal structures with legal standing. They include personal relationships among leaders and staff members of key operating agencies and neighboring jurisdictions who recognize common problems and opportunities and agree to work together to improve regional transportation systems performance. These structures may evolve into a broad-based regional partnership among public and private sector interests across multiple jurisdictions. Several examples illustrate the variety of structural approaches to regional collaboration and coordination:
  • Ad hoc arrangements based on long-term relationships or immediate needs emerge during major reconstruction projects or roadway incidents where agencies agree to collaborate in the time during and after the event, but no formal, long-term agreements govern the collaboration.

  • Formal, multiagency partnership agreements are often used for single or recurring special events (such as for political conventions or Independence Day celebrations), and full-time staff are dedicated to planning for operations prior to the event. Formal, multiparty agreements may remain in place after the event.
Legal entities, such as Houston’s TranStar, Vancouver’s Translink, and the New York City region’s TRANSCOM, were formed to improve management of each region’s transportation system. These organizations are managed by governing boards and work through partnerships with regional agencies to continuously address a range of operations issues.

To be effective, the regional operations collaboration and coordination effort must be linked to the regional transportation planning process. Often, what passes for regional transportation operations collaboration is directed primarily or solely toward installing a project, solving a problem, or preparing for a special event. For regional collaboration and coordination to work, it must be part of an ongoing, intentional, focused effort to improve system performance by identifying needs and opportunities and collaborating on strategies and solutions that lead to strategic investments.

Action Steps for Regional Operations Collaboration and Coordination—Structure

spacerbox Identify key constituencies (e.g., employers, shippers, developers, communities) who support better transportation systems performance.
spacerbox Enlist regional champions/leaders who are committed to working together (and encouraging others to work with them) in support of better system performance.
spacerbox Develop a vision for regional transportation system performance that is shared by operators, service providers, and planners.
spacerbox Establish operations as a regular item on the regional planning agenda.
Who Participates?

At one level, the question of who participates refers to institutions, agencies, and organizations that initiate, facilitate, convene, and support regional collaboration and coordination activities. Within a metropolitan area, this will likely vary—it may be the State, the MPO, or even a city or a county agency, depending on factors like the scope of need, the range of responsibility, desired outcomes, and availability of resources.

At another level, that same question refers to the collective representatives of collaborating agencies and organizations (e.g., traffic, transit, police, fire, emergency management). Together, they address problems and opportunities of regional significance that demand improved information sharing, effective communications, integrated systems, and efficient use of resources.

Nontraditional stakeholders also need a voice in regional transportation operations. These stakeholders can include chambers of commerce, boards of trade, tourism and visitor agencies, the towing and recovery industry, major shippers and carriers, and major employers (or groups). These stakeholders may serve on advisory boards, task forces, or other entities that provide input to regional collaboration and coordination activities.

Participants must find value in the improvements to regional transportation system operations and performance that result from their collaborations, or they are unlikely to continue their efforts. The owners and operators of transportation system elements, in particular, must perceive individual or collective value in working together in such an effort while simultaneously retaining control of the systems that they own, operate, or manage.

Experience shows that little happens unless someone or some group of people is committed to making it happen. The initiators of the kind of regional collaboration needed may be elected officials or senior agency officials. Often, planning for a special event, incident management, or major disaster provides the initial incentive for elected officials and agency leaders to champion regional collaboration. Such champions then become catalysts for bringing others together around the benefits realized through prior experience. They provide the motivational spark to keep individuals, agencies, and private sector entities from falling back into functional and jurisdictional stovepipes.

Cross-Jurisdictional Signal Coordination in Phoenix
  • The East Valley Task Force was formed by transportation specialists from five different Arizona jurisdictions to identify areas for improvement and establish standards for interagency/interjurisdictional coordination.

  • Regional traffic signal coordination was achieved through careful planning and increased coordination.

  • Participants understand that the future of their transportation system depends on maintaining and updating coordination and communication efforts. (For more, click here.)
The Range of Organizational Approaches

Determining the most appropriate organizational approach for regional collaboration and coordination depends on the needs of the region, existing institutional relationships and processes, and the vision of regional transportation operating agencies and service providers. The organizational structure will vary, but may begin as an ad hoc arrangement among a few people or organizations and evolve to more formal arrangements. Table 1 illustrates this range of approaches.


Table 1. Range of Organizational approaches.

Table 1. Click here for text description.


Regional Transportation Operations Collaboration and Coordination
Previous Section                                         Next Section